Fundraising Data and Insight Officer

ICE Creates; England; Ibrido; GBP 34.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous annual leave 25–30 days + BH

Generous Pension scheme up to 9%

Life Assurance

Counselling Offering

Discounts

Descrizione del lavoro

St Catherine’s Hospice in West Sussex is recruiting a permanent Data and Insight professional to support the Income Generation & Marketing function. You will manage a CRM (Raiser's Edge or similar), train users, and drive data-driven improvements while collaborating with fundraising teams.

The role is 37.5 hours per week, primarily in our Crawley office with some home-working, and interviews start the week of 9 November 2026. Salary £33,903.48–£38,382.44 per year.

Competenze

• Experience with a contacts database (Raiser's Edge or similar CRM).
• CRM responsibilities include training, data management and system improvements.
• Turning insight into action to shape fundraising activity.

Mansioni

• Work with Fundraising and Partnerships teams to evaluate campaigns and supporter journeys.
• Embed data-led decision making across the department.
• Suggest process improvements and efficiencies.

Conoscenze

Raiser's Edge CRM

Data analysis

Data management

Training

Descrizione del lavoro

£33,903.48 - £38,382.44 per annum for 37.5 hours per week, depending on experience

Interviews will be held week commencing 9 November 2026

About Us:

St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.

We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.

This role is based in the Data and Insight Team within the Income Generation & Marketing directorate, this role supports the wider department by delivering insight, data expertise and training, as well as data selections, analysis, segmentation and data imports.

The Role:

This post is offered on a permanent full time basis, working 37.5 hours per week, Monday to Friday 8.30am to 5pm.

At St Catherine’s we offer work from home opportunities, however, this is adaptable depending on business need, and regular onsite attendance is required.

About You:

Are you a proactive, analytical and highly motivated professional looking for your next challenge in fundraising data and insight? Do you have in-depth experience of working with a contacts database (Raiser's Edge or similar C RM)?

This is a key role, ensuring the CRM database meets the needs of the department, covering user training, data management, process improvement and system improvement.

You will work closely with the Fundraising and Partnerships teams to evaluate the success of campaigns and supporter journeys, turning insight into action to help shape fundraising activity and maximise income.

Data and Insight role will bring:

• Help embed data-led decision making across the department
• Suggesting process improvements and efficiencies
• Experience working with a contacts database
• High levels of accuracy and attention to detail

Employees at St Catherine’s Hospice can enjoy a variety of benefits including :

• Generous annual leave starting at 25 days, rising to 30 days with length of service, plus Bank Holidays, and an opportunity to buy / sell annual leave days. Plus we offer a day off for volunteering & moving house.
• Generous Pension scheme with up to 9% employer contributions or honour of NHS pension.
• Life Assurance Scheme, Counselling Offering, and a range of discounts.
• Enhanced maternity and adoption pay.

We want our recruitment process to be accessible to everyone and we are proud to be a Disability Confident Level 3 Leader, committed to creating an inclusive, supportive workplace.

• Must be authorised to work in the United Kingdom, please note we are unable to offer visa sponsorships.
• Please note a requirement of all roles at St Catherine’s is to complete mandatory E-learning training and remain compliant with this throughout your employment.

We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.

Please note w e operate an internal recruitment function and are not engaging agencies at this time.

We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website.

If you require any additional information or would like to discuss this role further, please email [e-mail] or give us a call on 01293 447353.

£33,903.48 to £38,382.44 per annum (dependent on experience) Grade NN5a-c