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Fundraising Administration Manager

NHS

Bury

On-site

GBP 22,000 - 28,000

Part time

2 days ago

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Job summary

A leading hospice is seeking a Fundraising Administration Manager to join their team. This part-time role involves managing financial processes, supporter database, and providing excellent donor support. The ideal candidate will have strong organisational skills and a commitment to excellent customer experience.

Qualifications

Experience in management of financial administrative processes.
Experience of handling thanking processes.
Experience of line management.

Responsibilities

Lead on all financial administrative processes within the Fundraising Dept.
Manage supporter database and processing of donations.
Provide administrative support to the Fundraising Team.

Skills

Organisational Skills

Attention to Detail

Data Processing

Education

GCSE Maths and English grade C/4

Tools

Microsoft Word

Microsoft Excel

Job summary

We are looking for a Fundraising Administration Manager to join our friendly hospice team within our busy Fundraising Department.

This could be the role for you if you have excellent organisational skills, experience of databases and financial processing, an eye for detail and a passion for delivering excellent supporter/customer experience.

The role is 30 hours per week.

Bury Hospice are an equal opportunities employer and welcome candidates from all communities to apply.

Main duties of the job

The successful candidate will lead on all financial administrative processes within the Fundraising Dept., managing our supporter database, lead on processing and receipting of all cash/cheque/card/BACS/online donations and provide administrative support to the Fundraising Team.

About us

Bury Hospice delivers high-quality, compassionate palliative and end of life care to local people living with life-limiting illness. We offer a friendly and supportive working atmosphere in a pleasant purpose built setting.

Details Date posted

16 May 2025

Pay scheme

Other

Salary

£22,400 a year (£28k FTE)

Contract

Permanent

Working pattern

Part-time

Reference number

B0085-25-0012

Job locations

Rochdale Old Road

Bury

Lancashire

BL9 7RG

Job description Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

To provide excellent support to all donors, signposting to the relevant teams or personally handling their enquiries.
To co-ordinate delivery of all financial processes within the Fundraising team. This includes banking of cash and cheques, processing of card payments, recording of BACS payments, uploading regular giving files and managing payments from online donation platforms.
To co-ordinate all thanking processes within the Fundraising and Supporter Care team, whether by email, post or telephone.
To be the Super User of the Fundraising database, ensuring accuracy and completeness of all records.
To provide data and reports to Fundraising and Marketing teams as required.
To manage fundraising administration volunteers.
Identify and implement efficiencies
To support Fundraising events as required.

ORGANISATIONAL RESPONSIBILITIES

To adhere to all Bury Hospice standards, policies and procedures.
To take responsibility for own personal learning and development, and to support the learning and development of others and the organisation as a whole; a commitment to completing all training required and refreshing training as appropriate.
To conduct all work in a manner reflective of the organisational values and behaviours.
To comply with General Data Protection Regulation (GDPR); an understanding of and commitment to the appropriate handling of all confidential data.
To raise and escalate any safeguarding concerns appropriately and in accordance with Bury Hospices Safeguarding Policy.
To implement Bury Hospices Health & Safety policy, ensuring all duties are carried out using safe and appropriate working practices in adherence with statutory regulations and guidelines.
To promote awareness of, and respect for, equality and diversity in accordance with Bury Hospice policies and procedures.
To follow Hospice processes in relation to incident reporting with the understanding that this enables continual learning and improvement across all operations.
To protect service users, visitors, employees and volunteers by observing Infection Prevention and Control policies and procedures.
To embrace the organisational culture of volunteering and to understand the responsibilities of all employees in relation to role managing volunteers.
To organise your own work and to ensure that it is accurate, meeting all quality targets and required deadlines.
To actively engage in fundraising within the Hospice and for the hospice.

Job description Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

To provide excellent support to all donors, signposting to the relevant teams or personally handling their enquiries.
To co-ordinate delivery of all financial processes within the Fundraising team. This includes banking of cash and cheques, processing of card payments, recording of BACS payments, uploading regular giving files and managing payments from online donation platforms.
To co-ordinate all thanking processes within the Fundraising and Supporter Care team, whether by email, post or telephone.
To be the Super User of the Fundraising database, ensuring accuracy and completeness of all records.
To provide data and reports to Fundraising and Marketing teams as required.
To manage fundraising administration volunteers.
Identify and implement efficiencies
To support Fundraising events as required.

ORGANISATIONAL RESPONSIBILITIES

To adhere to all Bury Hospice standards, policies and procedures.
To take responsibility for own personal learning and development, and to support the learning and development of others and the organisation as a whole; a commitment to completing all training required and refreshing training as appropriate.
To conduct all work in a manner reflective of the organisational values and behaviours.
To comply with General Data Protection Regulation (GDPR); an understanding of and commitment to the appropriate handling of all confidential data.
To raise and escalate any safeguarding concerns appropriately and in accordance with Bury Hospices Safeguarding Policy.
To implement Bury Hospices Health & Safety policy, ensuring all duties are carried out using safe and appropriate working practices in adherence with statutory regulations and guidelines.
To promote awareness of, and respect for, equality and diversity in accordance with Bury Hospice policies and procedures.
To follow Hospice processes in relation to incident reporting with the understanding that this enables continual learning and improvement across all operations.
To protect service users, visitors, employees and volunteers by observing Infection Prevention and Control policies and procedures.
To embrace the organisational culture of volunteering and to understand the responsibilities of all employees in relation to role managing volunteers.
To organise your own work and to ensure that it is accurate, meeting all quality targets and required deadlines.
To actively engage in fundraising within the Hospice and for the hospice.

Person Specification Qualifications Essential

GCSE Maths and English grade C/4.

Experience Essential

Management of financial administrative processes.
Experience of handling thanking processes.
Cash handling/banking experience.
Use of databases.
Microsoft Word and Excel.
Experience of line management.

Desirable

Experience of working with Fundraising platforms.
Experience of working in a charity/fundraising team.
Experience of managing volunteers.

Other Essential Requirements Essential

Ability to prioritise workloads.
Data processing skills.
Positive approach to problem solving.
Positive approach to challenges faced.
Organised.
Attention to detail.
Occasional evening or weekend work will be required to support events.

Person Specification Qualifications Essential

GCSE Maths and English grade C/4.

Experience Essential

Management of financial administrative processes.
Experience of handling thanking processes.
Cash handling/banking experience.
Use of databases.
Microsoft Word and Excel.
Experience of line management.

Desirable

Experience of working with Fundraising platforms.
Experience of working in a charity/fundraising team.
Experience of managing volunteers.

Other Essential Requirements Essential

Ability to prioritise workloads.
Data processing skills.
Positive approach to problem solving.
Positive approach to challenges faced.
Organised.
Attention to detail.
Occasional evening or weekend work will be required to support events.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Bury Hospice

Address

Rochdale Old Road

Bury

Lancashire

BL9 7RG

Employer's website

https://buryhospice.org.uk/ (Opens in a new tab)

Employer details Employer name

Bury Hospice

Address