Fund Servicing Manager - Senior Associate

JPMorgan Chase & Co.; Easter Howgate; On-site; GBP 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a skilled fund accounting professional to oversee accurate accounting and securities records across administered funds, ensuring controls are followed and processes run smoothly.

The role focuses on resolving validation issues, building strong client and internal relationships, and driving continuous improvement through procedural changes, training, and cross‑team collaboration.

Qualifications

• At least three years' fund accounting and administration experience.
• Proven ability to resolve accounting or securities validation issues.
• Experience implementing procedures and controls to improve operations.
• Experience training and managing a team with clear objectives.
• Strong emotional intelligence and relationship-building skills.
• Knowledge of cybersecurity and anti-fraud measures.

Responsibilities

• Oversee maintenance of accurate accounting and securities records for each fund.
• Investigate and resolve issues breaching validation tolerances in JP Morgan systems.
• Build collaborative internal and external client relationships to drive results.
• Implement operational procedures to complete tasks accurately and on time.
• Provide training to new hires and set performance objectives.
• Partner with Operations, Technology, Product, Sales, and Program Management.
• Identify vulnerabilities in fund servicing processes and improve resilience.

Skills

Fund accounting

Securities records maintenance

Issue resolution

Operational controls

Training and team management

Cybersecurity awareness

Emotional intelligence

Job description

Join JPMorganChase and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.

Job responsibilities

• Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.


• Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills.


• Influence and negotiate with the ability to develop and maintain collaborative relationships both internally and with external clients to drive results.


• Implement operational procedures to complete tasks accurately and timely.


• Provide training to new hires, establishing performance objectives and promoting a culture of continuous improvement within the team.


• Partner with various Operations Teams, Technology, Product, Sales, Program Management.


• Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience.

Required qualifications, capabilities, and skills

• Demonstrated expertise in fund accounting and administration, with at least three years of experience focusing on maintaining accurate securities records, evidenced by successful management of related tasks and responsibilities.


• Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances.


• Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures.


• Experience in training and managing a team, with a focus on establishing performance objectives and promoting a culture of continuous improvement.


• Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients.

Preferred qualifications, capabilities, and skills

• Experience working across multiple business areas and/or functions to deliver results.


• Financial Reporting, Fund Administration, Accounting and/or Custody experience.