Fun Shop Assistant

Haven; Alloway; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays

Free access to Haven facilities

Job summary

Haven’s Fun Shop Assistant role in Alloway combines friendly retail duties with bingo ticket sales, supporting entertainment teams to ensure compliance with gambling regulations. You will welcome guests, handle transactions, and maintain attractive displays in a lively, guest-focused setting.

The position offers flexible hours (Full Time / Part Time / Seasonal) with training provided; weekend/evening shifts may be required, and employees enjoy exclusive team perks and staff benefits.

Qualifications

• Experience in customer service is beneficial but not required.
• Ability to handle cash and card transactions accurately.
• Friendly, outgoing personality with a passion for service.

Responsibilities

• Provide an excellent customer experience in the Fun Shop and help guests.
• Sell bingo tickets in line with gambling regulations and coordinate with the entertainments team.
• Keep merchandise displays tidy and well-stocked; process transactions accurately.

Skills

Customer service

Cash handling

Retail experience

Job description

Position: Fun Shop AssistantType: Full Time / Part Time / SeasonalPay Rates: Up to £12.71 per hour depending on ageJoin our One Great Team here at Haven as a Fun Shop Assistant, where you’ll be the friendly face of our Fun Shop, helping guests find the perfect souvenirs and selling bingo tickets! This role combines retail duties with collaboration alongside our entertainments team to ensure we meet gambling regulations, adding an extra layer of fun to our guest and owners experience.We are seeking an enthusiastic Fun Shop Assistant who loves making people smile and enjoys a lively, guest-focused role.Key Responsibilities- Provide excellent experience in our Fun Shop, assisting with purchases and creating a welcoming atmosphere.- Sell bingo tickets in compliance with gambling regulations, collaborating with the entertainments team.- Keep merchandise displays tidy, well-stocked, and appealing.- Accurately process transactions, handling cash and card payments.- Follow health, safety, and legal standards.Requirements- Previous experience in retail or customer service is beneficial but not required—training is provided.- Outgoing and friendly personality with a passion for excellent service.- Confidence handling cash and card transactions accurately.- Ability to collaborate efficiently with all departments.- Flexibility to work weekends, bank holidays, and evenings.Due to gambling regulations, applicants must meet the minimum legal age of 18.What We Offer- An inclusive, supportive work environment.- Comprehensive training and ongoing support.- Career development opportunities, including fully funded qualifications.- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!How to ApplyWe’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]