Fun Shop Assistant

Leisure Employment Services; Hemel Hempstead; On-site; GBP 11,000 - 17,000; Full time

Benefits offered by this job

Inclusive environment

Training & support

Fully funded qualifications

Team perks

Job summary

Haven in the United Kingdom is hiring a Fun Shop Assistant. You’ll be the friendly face of our Fun Shop, helping guests with purchases, selling bingo tickets, and working with the entertainments team to ensure compliance with gambling regulations.

The role suits those who enjoy a lively, guest-focused environment. No strict retail experience required—training is provided, with opportunities for fully funded qualifications and team perks.

Qualifications

• Experience in retail or customer service is beneficial but not required.
• Outgoing and friendly personality with a passion for excellent service.
• Confidence handling cash and card transactions accurately.
• Ability to collaborate efficiently with all departments.
• Flexibility to work weekends, bank holidays, and evenings.

Responsibilities

• Provide excellent experience in our Fun Shop, assisting with purchases and creating a welcoming atmosphere.
• Sell bingo tickets in compliance with gambling regulations, collaborating with the entertainments team.
• Keep merchandise displays tidy, well-stocked, and appealing.
• Accurately process transactions, handling cash and card payments.
• Follow health, safety, and legal standards.

Skills

Customer service

Cash handling

Interpersonal skills

Team collaboration

Flexibility

Job description

Position: Fun Shop Assistant Type: Full Time / Part Time / Seasonal Pay Rates: Up to £12.71 per hour depending on age Join our One Great Team here at Haven as a Fun Shop Assistant, where you’ll be the friendly face of our Fun Shop, helping guests find the perfect souvenirs and selling bingo tickets! This role combines retail duties with collaboration alongside our entertainments team to ensure we meet gambling regulations, adding an extra layer of fun to our guest and owners experience. We are seeking an enthusiastic Fun Shop Assistant who loves making people smile and enjoys a lively, guest-focused role.

Key Responsibilities

• Provide excellent experience in our Fun Shop, assisting with purchases and creating a welcoming atmosphere.
• Sell bingo tickets in compliance with gambling regulations, collaborating with the entertainments team.
• Keep merchandise displays tidy, well-stocked, and appealing.
• Accurately process transactions, handling cash and card payments.
• Follow health, safety, and legal standards.

Requirements

• Previous experience in retail or customer service is beneficial but not required—training is provided.
• Outgoing and friendly personality with a passion for excellent service.
• Confidence handling cash and card transactions accurately.
• Ability to collaborate efficiently with all departments.
• Flexibility to work weekends, bank holidays, and evenings.

Due to gambling regulations, applicants must meet the minimum legal age of 18.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath-taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!