Full Time Support Worker

Together for Mental Wellbeing; Swindon; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Sleep-in shift enhancement

Job summary

Together for Mental Wellbeing are recruiting a full-time Support Worker at Willow Tree House in Swindon, a 24-hour accommodation service. You will support residents to maintain tenancies, increase independence and wellbeing, and help them connect with their local communities.

The role requires flexibility with early, late and sleep-in shifts; weekend work is included with enhancements. DBS checks and satisfactory references are required. Sponsorship for non-UK nationals is not available.

Qualifications

• Experience in supporting vulnerable individuals, paid or voluntary.
• GCSE English or equivalent qualification.
• Basic competence with email and word processing software.
• Demonstrate empathy and non-judgemental approach.
• Ability to establish professional boundaries with service users.

Responsibilities

• Establish and maintain relationships of trust with service users to build engagement.
• Help service users set, prioritise and achieve tenancy goals.
• Work flexibly with service users in homes and community.
• Carry out assessments and determine urgency of needs.
• Refer to other agencies and link to community opportunities.
• Carry out risk assessments to keep service users safe.
• Attend placement reviews and participate in meetings.
• Support with finances, benefits, and education navigation.
• Accompany to appointments and assist with domestic tasks.
• Assist with personal care as required and adhere to policies.

Skills

Support vulnerable people

GCSE English

Email & word processing

Empathy

Professional boundaries

Travel readiness

24/7 rota

Education

GCSE English or Level II

NVQ Level II in Health & Social Care

Job description

• 24968.26 per annum (basic salary) plus
• 620 per annum (geographical allowance)

Full-Time

About the Role

Are you passionate about working in mental health? Do you want a career that empowers people and makes a difference?

Qualifications are not important to us! Your attitude, compassion, and commitment to working alongside people are. Come and join an organisation where you are truly valued.

Together for Mental Wellbeing are recruiting a full-time Support Worker at one of our 24-hour accommodation services in Swindon, Willow Tree House.

The purpose of this role is to support and encourage people to maintain tenancies, reach greater levels of independence and wellbeing, find purpose and meaningful connections within their local communities and to improve overall feelings of life autonomy and fulfilment.

Working Pattern As this is a 24-hour staffed service, the role requires early, late and sleep-in shifts (for which an enhancement is paid in addition to salary), as well as alternate weekend cover.

Recruitment Requirements Given this role involves supporting vulnerable people, successful applicants will be subject to a DBS check and satisfactory references prior to being offered employment.

Regrettably, we are unable to provide sponsorship for non-UK nationals.

Why Join Us?

If you are ready to take the next step towards working for the oldest mental health charity, with excellent training and qualification opportunities, competitive rates of pay, employee benefits and friendly dynamic working environments, we look forward to hearing from you.

Functional Responsibilities

• Establish and maintain relationships of trust with service users, to build engagement


• Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons


• Work flexibly with service users in their homes and in the community


• Carry out assessments and determine urgency of service user needs


• Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities


• Carry out risk assessments, in order to keep service users safe and improve the quality of our support


• Attend placement reviews


• Work with service users on a 1:1 basis and in groups


• Assist service users to; deal with financial issues and navigate the benefits and education systems; manage friendships and family relationships; manage their medication, in accordance with Together procedures


• Accompany service users to appointments


• Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)


• Assist service users with personal care as and when required


• Adhere to the Together policy on lone working


• Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems


• Write clear word processed and handwritten reports (training provided) and records in English


• Participate in mandatory and job-related courses and learning activities


• Maintain professional boundaries in all aspects of work with service users

Skills, Knowledge & Expertise

• Essential Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience


• Minimum of GCSE or Level II qualification in English, or equivalent


• Basic competence in the use of email and word processing software


• Demonstrate a non-judgemental attitude and able to be empathetic towards service users and create a trusting environment


• Able to work in partnership with services users and establish and maintain professional boundaries in working with service users


• Able to establish and maintain a safe environment


• Willing and able to undertake domestic tasks with, and for, service users as necessary


• Demonstrate problem-solving skills relating to welfare benefits, education and relationships


• Open to - and willing to participate in - formal and informal job-related learning


• Willing and able to collaborate with colleagues and other organisations


• Able to use email and computerised systems for service user records and reports


• Able to travel; have access to car/public transport


• Able to work a varying pattern of shifts on a 24 hour 7-day week rota, with notice

Desirable

• Lived experience of mental distress


• NVQ Level II in Health and Social Care, or equivalent