Full Time Support Workers West Ipswich

Together UK; Ipswich; On-site; GBP 22,471 - 27,465; Full time

Job summary

Together UK is seeking a Full Time Support Worker for West Ipswich to provide compassionate care for residents with mental health challenges. The role involves building trust, supporting daily living tasks, and assisting with tenancy management, in home and community settings.

You will work closely with residents, professionals, and family supports, while maintaining professional boundaries and documenting records in English. DBS clearance is required.

Qualifications

• Demonstrates a non-judgemental attitude.
• Empathetic toward service users and able to build trust.
• Able to work with individuals experiencing mental distress.
• Capable of working in partnership with services users.
• Maintains professional boundaries with service users.
• Keeps safe environments and adheres to policies.

Responsibilities

• Establish and maintain relationships of trust with service users to boost engagement.
• Help service users set and achieve goals and manage tenancies.
• Work flexibly with service users in homes and in the community.
• Carry out assessments and determine urgency of needs.
• Refer to other agencies and link service users to opportunities.

Skills

Empathetic

Non-judgemental

Communication

Teamwork

Problem-solving

Learning

Email

Education

NVQ Level II in Health and Social Care

Tools

Word processing

Job description

Full Time Support Workers West Ipswich

Department: Operations

Employment Type: Full Time

Location: West Ipswich

Reporting To: Anna Riviello

Compensation: £24968.26 per annum

Description

£24968.26 per annum

Together is an amazing place to work. We are one of the UK’s oldest and most respected mental health charities. It’s because we put the people who use our services at the heart of everything we do supporting and enabling them to take control of their lives and make a positive contribution to the community.

Job Purpose: We are looking for a motivated individual with experience of caring or supporting individuals with mental health issues to work alongside the residents, putting them at the heart of all we do.

Key Responsibilities

• Establish and maintain relationships of trust with service users, to build engagement
• Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons
• Work flexibly with service users in their homes and in the community
• Carry out assessments and determine urgency of service user needs
• Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities
• Carry out risk assessments, in order to keep service users safe and improve the quality of our support
• Attend placement reviews
• Work with service users on a 1:1 basis and in groups
• Assist service users to deal with financial issues and navigate the benefits and education systems; manage friendships and family relationships; manage their medication, in accordance with Together procedures
• Accompany service users to appointments
• Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)
• Assist service users with personal care as and when required
• Adhere to the Together policy on lone working
• Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
• Write clear word processed and handwritten reports (training provided) and records in English
• Participate in mandatory and job-related courses and learning activities
• Maintain professional boundaries in all aspects of work with service users

Skills, Knowledge & Expertise

• Demonstrate a non-judgemental attitude
• Able to be empathetic towards service users and create a trusting environment
• Ability to work alongside individuals experiencing mental distress
• Able to work in partnership with services users
• Able to establish and maintain professional boundaries in working with service users
• Able to establish and maintain a safe environment
• Willing and able to undertake domestic tasks with, and for, service users as necessary
• Demonstrate problem-solving skills relating to welfare benefits, education and relationships
• Open to - and willing to participate in - formal and informal job-related learning
• Willing and able to collaborate with colleagues and other organisations
• Able to use email and computerised systems for service user records and reports
• Able to produce clear records and reports in English
• Committed to work in ways which reflect Together’s values
• Safeguards the wellbeing of clients and colleagues at all times
• Aware of, and adheres to, Together’s policies regarding Confidentiality and GDPR
• Aware of, and adheres to, Together’s policies regarding Equalities

Know-how

• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
• Lived experience of mental distress (desirable)
• Basic competence in the use of email and word processing software
• NVQ Level II in Health and Social Care, or equivalent (desirable)

Practicalities

• Able to travel
• Able to work a varying pattern of shifts
• DBS clearance
• Minimum age 18 plus

Job Benefits

None specified.