Full Time Supervisor, Carvela, Metrocentre

Kurt Geiger; Greater London; In loco; GBP 12.000 - 18.000; Part-time

Vantaggi offerti da questo lavoro

Competitive basic hourly rate

Generous bonus structure

Amazing employee discounts

Fabulous shoes!

Descrizione del lavoro

Kurt Geiger Carvela in the United Kingdom is seeking a proactive sales assistant to deliver exceptional customer service, open/close till, manage stock, and maintain store standards.

You will guide customers to products, promote Kurt Geiger loyalty, support training in the absence of management, and help plan promotions while presenting a professional, all-black uniform.

Competenze

• Strong communicator.
• Understanding of excellent customer service.
• Previous experience in retail.
• Interest and awareness of key fashion trends.
• Self-motivated and driven by targets.
• Confident working in a team.

Mansioni

• Consistently deliver exceptional customer service.
• Responsible for opening and closing the till system.
• Welcome customers warmly and guide them to products to meet their needs.
• Efficiently manage stock by pair checking and organising the stockroom.
• Maintain tidy shop floor and replenishment of stock.
• Support management toward individual and team sales targets.
• Promote Kurt Geiger loyalty programs and benefits.
• Assist in training and development when senior management is absent.
• Assist in planning and preparation of promotions.
• Be a role model in uniform standards (all black, unbranded).
• Participate in training activities to become a brand ambassador.
• Provide weekly trade reports and participate in conference calls.

Conoscenze

Customer service

Retail experience

Teamwork

Communication

Target driven

Descrizione del lavoro

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.

WE NEED YOU TO:

• Consistently deliver exceptional customer service
• Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
• Responsible for opening and closing of the till system
• Welcome customers warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Support with training and development of team members in the absence of the senior management team
• Assist in the preparation and planning of promotional activities
• Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in training activities to become a confident brand ambassador
• Support the management team during absences with weekly trade report and conference calls
• Hold daily team briefs and set targets in the absence of the manager

Requirements

• Strong communicator
• Understanding of excellent customer service
• Previous experience in retail
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team

Benefits

• Competitive basic hourly rate
• Generous bonus structure
• Amazing employee discounts
• Fabulous shoes!

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand‑alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand‑alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

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