16hr Part Time Key Holder, Carvela, Trafford

KURT GEIGER; Manchester; On-site; GBP 10,000 - 15,000; Full time

Benefits offered by this job

Amazing employee discounts

Pension contribution

24hr GP access

Uniform allowance

Job summary

Kurt Geiger is seeking a customer-focused team member to deliver outstanding service in a premium fashion store. You will welcome clients, guide their shopping journey and help them find the right products while maintaining a pristine store environment.

The role emphasises learning about the Kurt Geiger loyalty program and supporting promotional activity. You will work as part of a dynamic team, representing the brand in line with our uniform standards and fashion-forward ethos.

Qualifications

• Experience delivering strong customer service and a positive shopper experience.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team and towards store targets.
• Proactive in driving sales and promoting loyalty programs.
• Confident representing the Kurt Geiger brand in store.
• Interest in current fashion trends and trends in footwear and accessories.

Responsibilities

• Deliver exceptional service to customers in a premium store environment.
• Open/close till and assist with security during shifts.
• Greet clients, assess needs and guide them to products.
• Maintain stock, tidy floors and replenish displays.
• Support promotional activities and store targets.
• Promote Kurt Geiger loyalty programs and benefits.
• Adhere to uniform standards and brand guidelines.
• Participate in ongoing training to become a confident brand ambassador.

Skills

Customer service

Communication

Teamwork

Sales driven

Brand ambassador

Fashion awareness

Job description

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.

WE NEED YOU TO:

• Consistently deliver exceptional service
• Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
• Responsible for opening and closing of the till system
• Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Assist in the preparation and planning of promotional activities
• Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in and encourage training activities to become a confident brand ambassador
• nd reflective of the brand)
• Regularly participate in training activities to become a confident brand ambassador
• Strong communicator
• Understanding of excellent service
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team
• Competitive basic hourly rate
• Amazing employee discounts
• Pension contribution
• 24hr GP access, through RetailTrust
• Uniform allowance

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.

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