Assistant Manager, Carvela, Leeds

Kurt Geiger; Leeds; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Bonus scheme

Gorgeous shoes each season

Job summary

Kurt Geiger is seeking an experienced Store Manager for its Leeds store to lead a high-performing team with a focus on fashion-forward footwear and accessories. You will drive sales, uphold brand standards, and mentor staff while delivering exceptional customer service.

You will manage stock, promotions, and roster planning, ensuring visual merchandising aligns with company guidelines and fashion trends across seasons.

Qualifications

• Previous retail management experience.
• Strong understanding of fashion trends and brands.
• Possess a strong sense of leadership.
• Excellent communication skills.
• Ability to stay composed during challenging situations.
• Experience in setting team targets and driving sales.
• To be impeccably presented and representative of the brand.

Responsibilities

• Ensure service standards are consistently met in-store through training and development of the team.
• Mentor the team by demonstrating service standards and leading by example.
• Help achieve store and company sales targets by setting and monitoring goals.
• Regularly monitor KPIs and performance and implement development plans with the store manager.
• Maintain stock deliveries and coordinate restock with head office merchandising.
• Support recruitment and onboarding with HR talent team.
• Organise stock takes and ensure stock accuracy.
• Lead store promotions to boost sales and protect brand presentation.

Skills

Retail management

Leadership

Customer service

Merchandising

Communication

Job description

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.

WE NEED YOU TO:

• Ensure service standards are consistently met in your store, through regular team motivation, training and development

• Be a mentor for your team by demonstrating service standards and leading by example

• Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team

• Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager

• Ensure operational objectives of the store and company are upheld and maintained

• Ensure all policies and procedures are consistently maintained through high standards of compliance at all times

• Regularly update the store manager on trade and team performance

• Support your manager with recruitment and onboarding talent for your store, whilst working with the HR talent team

• Maintain a high-performance team through regular one- to-one meetings

• Build and maintain excellent client relationships for repeat business

• Support the store manager to maintain staff rotas, remaining reactive to trading patterns, Christmas & sales

• Monitor and manage stock deliveries

• Work with head office merchandising team to ensure restock accuracy

• Coordinate store stock take and maintain stock accuracy standards

• Organise and execute impactful store promotions to boost overall sales for store

• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies

• Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelines

• Keep up to date with new fashion trends

• Be an ambassador for your team and store

• Previous retail management experience

• Strong understanding of fashion trends and brands

• Possess a strong sense of leadership

• Excellent communication skills

• Ability to stay composed during challenging situations

• Ability to create and sustain great relationships

• Experience in setting team targets and driving sales

• To be immaculately presented and representative of the brand

• Competitive basic salary

• Generous bonus structure

• Gorgeous shoes each season

• Amazing employee discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

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