Full-Time Retail Security Guardian | Safe & Welcoming Stores

B&M Retail; Reading; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Hospitality & more

Job summary

B&M Retail is recruiting a confident Retail Security Officer to safeguard our Calcot store and its customers. You will monitor activities, operate CCTV, enforce safety policies and conduct investigations into stock loss and theft while delivering a welcoming customer experience.

Flexibility to cover daytime, evening and weekend shifts is available; you will work closely with the store management team to maintain high standards of safety and professionalism in a busy retail environment.

Qualifications

• Security experience not required; key skills and behaviours are listed in the role specification.
• Ability to follow procedures and remain composed in challenging situations.
• Strong verbal and written communication skills.
• Confident handling difficult conversations professionally.
• Sound judgement, honesty, integrity and a strong work ethic.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents.
• Operating and reviewing CCTV systems in line with company policies.
• Supporting the enforcement of Health & Safety procedures.
• Conducting investigations into stock loss, theft and fraud.
• Engaging with customers and colleagues to resolve situations calmly and effectively.

Skills

Procedures compliance

Verbal communication

Written communication

Calm under pressure

Team player

Job description

B&M Retail is recruiting a confident Retail Security Officer to safeguard our Calcot store and its customers. You will monitor activities, operate CCTV, enforce safety policies and conduct investigations into stock loss and theft while delivering a welcoming customer experience.

Flexibility to cover daytime, evening and weekend shifts is available; you will work closely with the store management team to maintain high standards of safety and professionalism in a busy retail environment.