Full-Time Guest Experience Ambassador

ESS – Defence, Energy and Government Services; Plymouth; On-site; GBP 17,000 - 21,000; Full time

Job summary

Compass Group UK&I's ESS division seeks a Hospitality Assistant to be the face of the business, delivering exceptional customer service on a full-time basis (35 hours per week). You’ll join a passionate team committed to excellent service, pride in our brand, and recognition for going beyond the plate.

Expect variable shift patterns as part of a dynamic environment that values individuality and progression.

Qualifications

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in your role.
• Possess the ability to work under pressure.

Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers, ensuring they receive an easy and seamless personalised experience.
• Being knowledgeable about the menu and making recommendations to our guests.
• Representing Compass Group UK&I and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Excellent communication

Team player

Customer service

Work under pressure

Job description

Compass Group UK&I's ESS division seeks a Hospitality Assistant to be the face of the business, delivering exceptional customer service on a full-time basis (35 hours per week). You’ll join a passionate team committed to excellent service, pride in our brand, and recognition for going beyond the plate.

Expect variable shift patterns as part of a dynamic environment that values individuality and progression.