Hospitality Assistant

Lodestone House; Rugby; On-site; GBP 16,000 - 19,000; Part time

Benefits offered by this job

Learning & development

Career progression

Employee recognition

Job summary

Compass Group UK&I is seeking a Hospitality Assistant for Chartwells on a part-time basis. The role focuses on delivering exceptional customer service, greeting guests, and providing a seamless, personalised dining experience.

You will work as part of a team that values pride in service, food, and brand, with opportunities for progression and training. The position involves working in a fast-paced environment, representing the Compass brand, adhering to food handling, hygiene, and health &

Qualifications

• Passion for delivering outstanding customer service.
• Excellent communication and teamwork.
• Ability to work under pressure and stay friendly.

Responsibilities

• Greet guests and provide a memorable service.
• Serve customers with a seamless, personalised experience.
• Know the menu and make recommendations.
• Represent Compass Group UK&I and maintain brand image.
• Follow Food Handling, Hygiene and Health & Safety standards.

Skills

Guest service

Communication

Teamwork

Initiative

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 30 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2309/76417001/52828746/R/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!