Full Time Fishkeeping Sales Assistant - Heathrow

Maidenhead Aquatics; United Kingdom; Remote; GBP 18,000 - 27,000; Full time

Job summary

Maidenhead Aquatics Heathrow is looking to expand its team at the Heathrow store. The role involves assisting with day-to-day store maintenance, caring for a wide variety of livestock, and delivering excellent customer service to fellow fishkeeping enthusiasts.

You will greet customers, share your fishkeeping knowledge, and help maintain store presentation while working as part of a friendly, busy retail team. Weekend work is included.

Qualifications

• Keen interest in fishkeeping and aquatics with some experience.
• Strong commitment to customer service and teamwork.
• Positive, self-motivated and organised.

Responsibilities

• Assists in day-to-day store maintenance and care for livestock.
• Delivers high standards of livestock care and store presentation.
• Greets customers politely and provides knowledgeable advice on fishkeeping.
• Shares fishkeeping knowledge clearly with customers and promotes responsible fishkeeping.
• Works efficiently as part of a fast-paced retail team.
• Processes sales accurately to ensure customer satisfaction.
• Stocks shelves, prices goods and keeps stock organized.

Skills

Fishkeeping knowledge

Customer service

Teamwork

Enthusiasm

Job description

Store: Maidenhead Aquatics HeathrowAnsell Garden CentreHolloway LaneWest DraytonUB7 0AE

Our amazing Heathrow store is looking to expand its team.

What hours does this role include?

This role consists of working 5 days (40 hours per week). Weekends are included.

Who are we looking for?

• The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in aquatics and fishkeeping, an enthusiasm for the hobby, and a strong commitment to customer service.
• They should be self-motivated, positive, and organised, as well as hardworking and enthusiastic to learn.
• The person we are looking for should be a positive, practical individual who is keen to be part of a strong, happy team of staff who enjoy their vocational careers.

What does the role involve?

• Aiding in the day‑to‑day maintenance of the store, including caring for the wide variety of livestock that we carry and serving customers.
• Delivery of excellent standards of livestock care and store presentation.
• Greeting and welcoming all our customers in an articulate, approachable, and friendly manner to maintain our high standards of customer care
• Communicating your fishkeeping knowledge clearly to customers with varying levels of experience and maintaining our policy of responsible fishkeeping.
• Working efficiently as part of a team in a fast‑paced retail environment.
• Completing sales correctly and efficiently ensures customers leave the store fully satisfied.
• Getting merchandise out onto the shop floor, organising stock neatly on the shelves and making sure it's correctly priced and available.