FULL TIME CLIENT ADVISOR - WEEKEND MAX MARA STORE - LONDON

Max Mara Fashion Group; Greater London; On-site; GBP 22,000 - 32,000; Full time

Job summary

A luxury fashion retail business in Greater London is seeking a full-time Client Advisor for the Weekend Max Mara Store. The role involves providing exceptional service to customers and fulfilling sales objectives while maintaining the brand's high standards. The ideal candidate will have 1-3 years of retail experience, excellent communication skills, and the ability to create strong client relationships. Attractive salary and potential for permanent work provided for suitable candidates.

Qualifications

• Demonstrate good conversational English.
• Have minimum 1-3 years of Retail experience; luxury a plus.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service.
• Be motivated to achieve personal and team goals.
• Continuously maintain high standards.

Responsibilities

• Assists the customers in accordance with the Brand philosophy.
• Pursue objectives assigned by the Store Manager.
• Engage in clientele activities.
• Ensure proper merchandise display and organization.
• Maintain and update professional knowledge.
• Deliver excellent customer service.
• Handle customer queries and complaints.
• Act as an ambassador of customer-centric logic.

Skills

Conversational English

Retail experience

Strong client relationship skills

Team motivation

High standards

Tools

Abinitio

Android

Bid Management

Inventory Management

Embedded C

Job description

FULL TIME CLIENT ADVISOR@WEEKEND MAX MARA STORE

The sales assistant is responsible for sharing the methodology and DNA of the company to clients in order to drive sales grow the base and sustain the brand.

Main Responsibilities

• Assists the customers in accordance with the Brand philosophy service and quality standards
• Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store both individually and in a team
• Clientele activities
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer-centric logic within the store;

Profile

• Demonstrate good conversational English.
• Have minimum 1-3 years of Retail experience; luxury a plus.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service
• Be motivated to achieve personal and team goals and
• Continuously maintain high standards.

Potential permanent work for good candidates. Full training will be given attractive salary and package offered.

ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter.

The first Italian clothing company founded in 1951 with the aim of offering haute de gamme womens clothing produced according to industrial processes of excellence.

Passion commitment and tradition have created a unique fashion style :

9 brands

60 collections per season

items sold per year

105 countries in the world

2500 mono-brand stores

10000 multi-brand stores

27 languages spoken

5500 collaborators in the world

Our organisational structure is based on 44 Departments including Fashion Design Marketing & Sales Operations Retail ICT Architecture Design Economics BI etc.

We are committed to equality of opportunity for all employees. We accept and value the differences between people without any bias including but not limited to race ethnicity gender gender identity sexual orientation age social class physical ability or attributes religious or ethical values system national origin and political beliefs.

Remote Work : No

Employment Type : Full-time

Key Skills

Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C

Experience : years

Vacancy : 1