Luxury Client Advisor — In‑Store Sales & Service

Max Mara Fashion Group; Greater London; On-site; GBP 22,000 - 32,000; Full time

Job summary

A luxury fashion retail business in Greater London is seeking a full-time Client Advisor for the Weekend Max Mara Store. The role involves providing exceptional service to customers and fulfilling sales objectives while maintaining the brand's high standards. The ideal candidate will have 1-3 years of retail experience, excellent communication skills, and the ability to create strong client relationships. Attractive salary and potential for permanent work provided for suitable candidates.

Qualifications

• Demonstrate good conversational English.
• Have minimum 1-3 years of Retail experience; luxury a plus.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service.
• Be motivated to achieve personal and team goals.
• Continuously maintain high standards.

Responsibilities

• Assists the customers in accordance with the Brand philosophy.
• Pursue objectives assigned by the Store Manager.
• Engage in clientele activities.
• Ensure proper merchandise display and organization.
• Maintain and update professional knowledge.
• Deliver excellent customer service.
• Handle customer queries and complaints.
• Act as an ambassador of customer-centric logic.

Skills

Conversational English

Retail experience

Strong client relationship skills

Team motivation

Job description

A luxury fashion retail business in Greater London is seeking a full-time Client Advisor for the Weekend Max Mara Store. The role involves providing exceptional service to customers and fulfilling sales objectives while maintaining the brand's high standards. The ideal candidate will have 1-3 years of retail experience, excellent communication skills, and the ability to create strong client relationships. Attractive salary and potential for permanent work provided for suitable candidates.