Full Price - UK Sales & Service Manager

Clarks; Farnham; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks in the United Kingdom is seeking an Assistant Store Manager to support daily operations and lead the store team. You will collaborate with the Store Manager to deliver exceptional customer service, manage stock, and ensure targets are met.

The role suits a hands-on leader with experience in retail, strong communication, and the ability to work flexibly including weekends. Join Clarks and contribute to a long heritage of quality footwear.

Qualifications

• Experience in retail leadership, supervision or keyholder roles.
• Able to drive KPIs and results.
• Strong interpersonal and communication skills to lead a team.
• Organizational and problem-solving abilities.
• Willingness to work a 7-day shift pattern, including weekends and bank holidays.
• Experience in fast-paced retail environments.
• Basic knowledge of POS, inventory management, and MS Office/Google Workspace.

Responsibilities

• Support Store Manager in leading daily store operations.
• Deliver outstanding customer service and store performance.
• Monitor KPIs and drive sales targets.
• Oversee inventory, merch and cash handling.
• Assist with staff scheduling and training.

Skills

Retail leadership

KPI management

Interpersonal communication

Organizational skills

Problem solving

POS systems

MS Office / Google Workspace

Tools

POS systems

Inventory management software

Microsoft Office/Google Workspace

Job description

Assistant Store Manager

Why join us?

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have agreat attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands‑on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and Solid organizational and problem‑solving abilities.
• Flexibility to work a7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast‑paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks - where every day is an adventure!