Full Price - UK Sales & Service Manager

CLARK'S; Farnham; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

CLARK'S in Farnham is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and daily operations. You will be a hands-on leader focusing on KPI performance, customer service, and operational efficiency.

You will manage a 7-day shift pattern, including weekends and bank holidays, while motivating staff to deliver exceptional service and meet targets. Join us to drive sales, uphold brand standards, and grow with the brand.

Qualifications

• Experience in retail leadership or supervisory roles.
• Comfortable driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and solid organizational and problem-solving abilities.
• Flexible to work a 7-day shift pattern, including weekends and bank holidays.
• Experience in fast-paced retail environment.
• Basic knowledge of POS systems and inventory management.

Responsibilities

• Assist the Store Manager in leading the retail team and daily operations.
• Drive store performance by achieving KPIs and sales targets.
• Deliver excellent customer service and resolve issues promptly.
• Oversee inventory control and loss-prevention initiatives.
• Support staff training and development; cover shifts as needed.

Skills

Retail leadership

KPI management

Interpersonal skills

Communication

Organizational skills

Flexibility

Tools

POS systems

Inventory management

Microsoft Office/Google Workspace

Job description

Assistant Store Manager

Why join us?

We’re more than just a shoe brand — we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands‑on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.
• Strong communication and Solid organizational and problem‑solving abilities.
• Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast‑paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks – where every day is an adventure!