Fulfilment Health & Safety Manager

The Hut Group; Manchester; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a dynamic global ecommerce group dedicated to leading the beauty and sports nutrition markets. As a Fulfilment Health and Safety Manager, you'll play a crucial role in ensuring safe working environments across our fulfilment centres. This strategic position involves risk management, compliance assurance, and fostering a proactive safety culture. You'll collaborate with operational leaders to implement best practices and drive continuous improvement. With a commitment to employee wellbeing and development, this role offers an exciting opportunity to make a significant impact in a fast-paced environment.

Benefits

25 days annual leave plus bank holidays

Enhanced maternity and paternity pay

State-of-the-art on-site gym

Access to on-site physio

Subsidised bus pass

Up to 50% staff discount on THG brands

Access to in-house GP

Employee Assistance Programme (EAP)

Anniversary gifts for long service

Referral bonus for successful hires

Qualifications

• Proven experience as an HSE Manager in logistics or manufacturing.
• Strong knowledge of HSE legislation and standards like ISO 45001.

Responsibilities

• Lead HSE strategy ensuring compliance with legal and company policies.
• Conduct regular risk assessments and audits to manage hazards.

Skills

HSE Management

Risk Management

Incident Investigation

Leadership Skills

Communication Skills

Organizational Skills

Data Analysis

Education

NEBOSH Diploma

CMIOSH Status (desirable)

Tools

HSE Reporting Systems

Job description

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About Health & Safety and the Role

The Health & Safety team ensure that we operate safe working environments for all THG employees and visitors. The team provide on-site support to ensure risks are managed in a timely fashion, as well as completing audits and checks to so the business meets all health, safety and environment-related legislative requirements. The team are also responsible for achieving and maintaining legal environmental compliance to safeguard the business from financial and reputational damage.

The Fulfilment Health and Safety Manager is responsible for leading health, safety, and environmental management at our fulfilment centres, ensuring a safe, compliant, and efficient working environment for all staff. You will be the site’s key HSE advisor, working closely with operational leaders to embed a strong safety culture while aligning with company-wide HSE policies and objectives. This role is both strategic and hands-on, covering daily risk management, compliance assurance, incident investigation, and proactive engagement with teams to drive continuous improvement.

Responsibilities:

• Lead the fulfilment centre’s HSE strategy, ensuring compliance with legal requirements, company policies, and industry best practice.
• Conduct regular risk assessments, inspections, and audits, ensuring hazards are identified, controlled, and mitigated.
• Investigate accidents, incidents, and near-misses, identifying root causes and implementing corrective actions.
• Deliver HSE training, inductions, and toolbox talks to ensure all staff understand and apply safe working practices.
• Monitor HSE performance metrics, reporting regularly to both the Site Leads and Central HSE team.
• Drive engagement initiatives to foster a proactive safety culture throughout the fulfilment centre.
• Involvement in contractor vetting and other contractor management processes
• Chair the site health and safety committee meetings.
• Ensure emergency plans are tested on a regular basis and that any identified improvements are implemented
• Lead the site internal health and safety auditing regime
• Liaise with regulatory bodies and external auditors as required.
• Stay up to date with relevant HSE legislation and ensure timely updates to site processes.
• Collaborate with other HSE Managers across the business to share best practices and support group initiatives.

Requirements:

• Proven experience as an HSE Manager or similar role in a logistics, warehouse, fulfilment, or manufacturing environment.
• Strong knowledge of HSE legislation, standards (e.g., ISO 45001, ISO 14001), and risk management principles.
• Excellent leadership, communication, and influencing skills at all levels.
• NEBOSH Diploma (or equivalent) essential; working towards CMIOSH status desirable.
• Practical experience in incident investigation and root cause analysis.
• Strong organisational skills and the ability to manage multiple priorities.
• IT proficient, with experience in HSE reporting systems and data analysis.
• Ability to work independently while collaborating effectively with wider teams.
• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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