Fulfilment Associate

John Lewis plc; Greater London; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Night premium

Job summary

John Lewis Partnership in Greenwich is seeking a dedicated Fulfilment Associate to support the daily operations of our Dishpatch fulfilment centre. You will ensure accurate portioning, safe practices, and timely packing of food, working onsite five days a week and earning a night premium for late shifts.

The role requires food packing experience, strong teamwork, and the ability to thrive in a fast-paced environment.

Qualifications

• Communication skills to work effectively as part of a team.
• Experience in Food packing/catering/hospitality.
• Flexible approach to support the whole team.
• Ability to work in a fast paced environment.
• Food preparation and packaging in cold room/production kitchen settings.

Responsibilities

• Support fulfilment operations on a weekly basis.
• Preparation, portioning and packing food to a steady and quality standard.
• Using packing equipment to assist with completion of tasks.
• Creating and boxing components in a timely manner.

Skills

Communication

Teamwork

Food packing

Fast-paced

Job description

ABOUT THE ROLE

Due to working time regulations, applicants must be 18 years or over to apply. We are looking for a dedicated Fulfilment Associate to support the daily operations of our Dishpatch fulfilment centre. In this role, you will play a crucial part in ensuring our fulfilment processes run smoothly, efficiently, and accurately. Your primary focus will be maintaining the high quality of our fulfilment operations by ensuring all food is accurately portioned according to specification. You will also be a champion for safety, ensuring complete compliance with internal processes and company Food Safety policies, as well as supporting the safe operation of all equipment and facilities In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Salary and contract details

• Salary - £14.55 per hour
• Contract type - Short Term Temporary Contract
• Working pattern/flexible working - The Fulfillment team are required to be onsite over 5 days a week. This is often a Monday - Saturday pattern, however there may be a requirement to cover some weekends/ bank holidays.

Key responsibilities

• Support fulfilment operations on a weekly basis.
• Preparation, Portioning and packing food to a steady and quality standard
• Using packing equipment to assist with completion of tasks
• Creating and boxing components in a timely manner

Essential skills / experience you’ll need

• Communication skills to enable you to work effectively as part of a team
• Experience of working in a Food packing / catering / hospitality
• Flexible approach to ensure the support of the whole team
• Working in a fast paced environment
• Food Preparation: Prepping and packing food items specifically within a cold room and production kitchen settings.
• Physical Requirements: Ability to work in a fast paced environment while remaining on your feet, moving frequently, and handling/carrying heavy items.

Desirable skills / experience you may have

• Food Safety Level 2
• Allergen Awareness

Pay, contract and location

• Closing Date: September 23, 2026
• Pay: £14.55 (£14.80 After 90 days)
• Contract Type: Temporary
• Hours of Work: Part time hours (25 per week) Monday to Saturday inclusive.
• Job Level: Partnership Level 10
• Where You'll Be Working: Greenwich (Dishpatch), Unit 1 & 2 City Cross Business Park, North Greenwich, SE10 0AT

About the partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. At the John Lewis Partnership we’re not just employees; we’re co-owners, and that’s why we’re called Partners. Being a Partner means not only do we all collectively share the responsibilities of being the UK’s largest employee-owned business, but we also share in its rewards and successes. It’s this ownership model that makes the Partnership a very unique place to work.