FSM Administration Support

Tewv; Bishop Auckland; Remote; GBP 26,000 - 27,000; Full time

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is seeking an Administration Support to assist the Hotel Services team at Auckland Park Hospital. You will support the Facilities Site Manager, coordinate menus, calendars, meetings, and reports while upholding confidentiality and accuracy in records.

The role requires NVQ Level 3 in Business Administration, ECDL Level 1 & 2, and proficient Microsoft Office skills.

Qualifications

• NVQ Level 3 in Business Administration required.
• ECDL Level 1 & 2 or equivalent essential.
• Experience providing administration support and using Microsoft Office.
• Good communication and strong organisational skills.

Responsibilities

• Provide administrative support to the Facilities Site Manager and team.
• Assist in planning and producing trust-wide menus, calendars and reports.
• Minute, organise and distribute meetings; maintain action logs and in-house records.
• Handle incoming calls and maintain confidentiality at all times.

Skills

Communication skills

Organisational skills

Typing / keyboard skills

Numeracy / figures

Education

NVQ Level 3 Business Administration

ECDL Level 1 & 2

Tools

Microsoft Office

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

FSM Administration Support

The closing date is 05 November 2026

You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a team and will need to be well organised and be able to think on the spot. You will be passionate about our business, creating a culture of continuous improvement. You should be highly motivated, reliable, and flexible and be able to work on your own initiative and be a team player.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

We require friendly, positive thinking, organised and motivated individual to provide administrative support within the Trusts Hotel Services Team

The main responsibilities of the role will be to provide support to the Facilities Site Manager and the team and the duties will include support for the planning and production of trust wide menus; management of calendars; the organisation and minuting of a variety of meetings including the production and distribution of reports; maintaining action logs and in house financial records; dealing with incoming phone calls and providing general administrative support. Excellent communication and customer care skills are essential as well as the necessity to maintain confidentiality at all times.

Applicants should hold NVQ Level 3 Business Administration andECDL Level 1 & 2 or equivalentwith competency in Microsoft Office packages, the ability to communicate effectively and good organisational skills and attention to details are requirements of the role.

This is a demanding role and as such applicants should be able to work under pressure when required.

The post holder will be based at Auckland Park Hospital working 4 days out of 5. You will be required to work in different locations within a team.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

Please see the attached job description and person specification which outlines the main duties and responsibilities of the role.

This job advert may close early if a high volume of applications have been received.

Person Specification

Qualification and Experience

• NVQ Level 3 Business Administration
• ECDL Level 1 & 2 or equivalent
• Experience of providing administration support
• Experience of Microsoft Office software packages

Skills & Knowledge

• Ability to communicate face to face and by telephone in a helpful manner
• Good organisational skills and ability to prioritise
• Accurate keyboard, typing and word processing skills
• Natural aptitude with figures

Personal Attributes

• Demonstrate flexible approach to work
• Ability to work using own initiative and without supervision
• Ability to pick up new systems/procedures quickly and effectively
• Demonstrate ability to work as part of a team
• Confident and friendly
• Ability to relate to all people at all levels
• Ability to cope with routine tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

£25,760 to £27,476 a yearpro rata, per annum