Frontline Team Supervisor | Growth & Training

One Retail Group; Pontypridd; On-site; GBP 24,000 - 30,000; Full time

Job summary

Compass Group UK&I are recruiting a dedicated Supervisor to help ensure smooth operations in a major High Street brand. This full-time role runs 40 hours per week, with opportunities to progress within a company that values its people and rewards going the extra mile.

As Supervisor, you’ll lead a frontline team, manage weekly rotas, handle deliveries, stock orders, and uphold food hygiene and safety standards while delivering excellent customer service.

Qualifications

• Experience supervising frontline teams in a similar setting.
• Strong customer service and communication skills.
• Team player with a can-do attitude.

Responsibilities

• Check and store deliveries promptly and correctly.
• Supervise a team and foster a welcoming, supportive environment.
• Act as a responsible key holder.
• Assist with weekly bookwork and other duties as needed.
• Produce weekly rotas following manager guidelines.
• Place orders to maintain stock levels.
• Delegate tasks and ensure the team stays proactive.
• Comply with food handling, hygiene, and health and safety standards.

Skills

Supervising teams

Communication skills

Customer service focus

Job description

Compass Group UK&I are recruiting a dedicated Supervisor to help ensure smooth operations in a major High Street brand. This full-time role runs 40 hours per week, with opportunities to progress within a company that values its people and rewards going the extra mile.

As Supervisor, you’ll lead a frontline team, manage weekly rotas, handle deliveries, stock orders, and uphold food hygiene and safety standards while delivering excellent customer service.