Full-Time Café Supervisor — Lead Frontline Team (Mon–Fri)

One Retail Group; St Albans; On-site; GBP 23,000 - 26,000; Full time

Job summary

Compass Group UK&I is recruiting a dedicated Cafe Supervisor to ensure smooth operations for a major High Street brand on a full-time basis (35 hours per week). You will lead a frontline team, maintain high service standards, and contribute to a welcoming environment for colleagues and customers.

The role involves rota planning, stock orders, deliveries checks, and strict compliance with health, safety, and hygiene guidelines.

Qualifications

• Supervising frontline teams in a busy foodservice setting.
• Strong customer service focus and communication skills.
• Ability to work well under pressure while keeping a positive attitude.

Responsibilities

• Checking and storing deliveries promptly and correctly.
• Supervising a team and creating a welcoming environment.
• Acting as a responsible key holder.
• Assisting with weekly bookwork and duties as needed.
• Producing weekly rotas following guidelines.
• Placing orders to maintain stock levels.
• Delegating tasks to team members.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Frontline supervision

Customer service

Team player

Work under pressure

Job description

Compass Group UK&I is recruiting a dedicated Cafe Supervisor to ensure smooth operations for a major High Street brand on a full-time basis (35 hours per week). You will lead a frontline team, maintain high service standards, and contribute to a welcoming environment for colleagues and customers.

The role involves rota planning, stock orders, deliveries checks, and strict compliance with health, safety, and hygiene guidelines.