Frontline Retrofit Support Specialist

Elmhurst Energy; United Kingdom; Hybrid; GBP 27,000 - 28,000; Full time

Job summary

Elmhurst Energy is seeking a dedicated team member for their Existing Dwellings Audit and Support Team in Lutterworth. This full-time position offers a competitive salary between £27,000 and £28,000, with hybrid working (3 days in-office). The ideal candidate should have a Domestic Energy Assessor Level 3 Qualification, excellent communication skills, and the ability to deliver exceptional customer service. This role includes providing technical support, contributing to audits, and creating technical bulletins to support the Retrofit industry.

Qualifications

• Must have Domestic Energy Assessor Level 3 Qualification.
• Strong attention to detail and ability to perform technical calculations.
• Excellent verbal and written communication skills.

Responsibilities

• Provide high-quality technical support to members and trainees.
• Handle queries via telephone and email.
• Contribute to auditing processes and create technical bulletins.

Skills

Domestic Energy Assessor Level 3 Qualification

Strong attention to detail

Excellent communication skills

Customer service skills

Job description

Elmhurst Energy is seeking a dedicated team member for their Existing Dwellings Audit and Support Team in Lutterworth. This full-time position offers a competitive salary between £27,000 and £28,000, with hybrid working (3 days in-office). The ideal candidate should have a Domestic Energy Assessor Level 3 Qualification, excellent communication skills, and the ability to deliver exceptional customer service. This role includes providing technical support, contributing to audits, and creating technical bulletins to support the Retrofit industry.