DEA Technical Advisor

Elmhurst Energy; Wakefield, Lutterworth; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Career development opportunities

Benefits for better living

Job summary

Elmhurst Energy in Wakefield is seeking a new team member for the Existing Dwellings Audit and Support Team. This full-time role offers a salary between £27,000 and £28,000, depending on experience. You will be providing technical support to our DEA membership via phone and email while promoting teamwork within the group. Ideal candidates should hold a Domestic Energy Assessor Level 3 Qualification and possess excellent communication and customer service skills. Join us to help drive our mission in energy assessment.

Qualifications

• Must have Domestic Energy Assessor Level 3 Qualification.
• Strong attention to detail required for technical calculations.
• Excellent verbal and written communication skills necessary.

Responsibilities

• Provide high-quality front-line technical support to members.
• Offer expert guidance through telephone and email queries.
• Carry out auditing responsibilities and ensure accuracy in support.

Skills

Customer service skills

Attention to detail

Technical calculations

Excellent communication

Teamwork

Education

Domestic Energy Assessor Level 3 Qualification

Job description

Elmhurst is currently recruiting for a new team member to join our Existing Dwellings Audit and Support Team.

£27,000 – £28,000 (DOE)
Wakefield / Lutterworth (Hybrid – 3 Days in Office)
Full Time

Apply now by sending an email to [e-mail] with your CV and an introductory letter/email explaining why you are interested in the role and why you feel you are a great candidate.

Elmhurst is the UK's leading provider of training and accreditation for Energy Assessors. Due to our continued growth, we are seeking a new team member to join our Existing Dwellings Support team. This role will involve providing technical advice and support to Elmhurst's DEA membership via phone and email.

The position is based at our Lutterworth office, with possible opportunities for hybrid working for part of the week.

What can I expect to do in the role?

In this role, you will be a key part of our Existing Dwellings Audit and Support team, providing high-quality front-line technical support to our members and trainees. This will involve offering expert guidance through telephone and email queries, carrying out auditing responsibilities, and demonstrating strong technical proficiency to ensure accuracy and reliability.

As a front-line contact, you will also play an important role in promoting teamwork and collaboration within the team, while representing and promoting the Elmhurst brand. Through your support, you will help us deliver on our mission to provide members and customers with authoritative, trusted energy assessment products and services.

About You

Our ideal candidate will have:

• Domestic Energy Assessor Level 3 Qualification
• The ability to provide high levels of customer service in a busy environment.
• Strong attention to detail and the ability to perform technical calculations.
• Excellent communication skills, both verbally and in writing.
• The ability to maintain positive working relationships in a team environment.
• Comfort working in an environment where IT is an important tool for the business.

While not essential, the following would be advantageous:

• Experience in the built environment industry and a keen interest in receiving full accredited training in Energy Assessment as a future career.
• A background in providing telephone and customer support in another industry.
• An interest in renewable energies and/or sustainable buildings.

If you're interested in this role, apply now by sending an email to [e-mail] with your CV and an introductory letter explaining why you are interested in the role and why you feel you are a great candidate.

We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!