Frontline Housing & Tenancy Manager

LOOK AHEAD CARE AND SUPPORT; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Annual leave up to 30 days

Generous pension up to 8%

Life assurance cover up to 3x Pension?

Cycle to work

Employee Assistance Programme

Job summary

Look Ahead Care and Support is seeking a proactive Housing Officer for our Landlord Services Team at our Islington Head Office. You will manage a defined housing patch, oversee tenancy sign-ups and reviews, and coordinate interventions with Care and Support colleagues to safeguard tenancy sustainment.

Working Monday to Friday, 9-5 with a 35-hour week, you will drive frontline housing management across our supported housing portfolio and ensure properties and records are maintained to enable

Qualifications

• Educated to GCSE standard including English and Mathematics.
• Experience of housing management within social housing or related environment.
• Experience of managing complex tenancy issues, including ASB and safeguarding concerns.

Responsibilities

• Manage a defined housing patch, acting as the principal landlord representative for residents.
• Oversee tenancy sign-ups, reviews, and renewals; coordinate visits and documentation.
• Identify tenancy risks and intervene to prevent breakdown or loss of accommodation.
• Coordinate with Care and Support colleagues to balance support needs with landlord responsibilities.
• Address tenancy breaches, unauthorised occupancy and other housing management issues as per policy.

Skills

Housing management

Tenancy enforcement

ASB handling

Communication

Education

GCSE English & Maths

Job description

Look Ahead Care and Support is seeking a proactive Housing Officer for our Landlord Services Team at our Islington Head Office. You will manage a defined housing patch, oversee tenancy sign-ups and reviews, and coordinate interventions with Care and Support colleagues to safeguard tenancy sustainment.

Working Monday to Friday, 9-5 with a 35-hour week, you will drive frontline housing management across our supported housing portfolio and ensure properties and records are maintained to enable