Frontline Housing Support Team Lead (Trauma-Informed)

Homeless Link; Brighton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Health cost cash-back scheme

Interest-free loans

Easit Network discounts

Blue Light card

Free advice and counselling

25 days paid holiday

Job summary

Southdown’s Exempt Temporary Accommodation with Support (ETAS) service in Brighton and Hove is hiring a Team Manager to lead a frontline team supporting residents to maintain accommodation and progress toward housing security.

You’ll work with partners and commissioners to deliver coordinated, trauma-informed support, focus on service quality and measurable outcomes, and promote staff wellbeing within a values-led, compassionate culture.

Qualifications

• Experience leading or supervising a frontline support team with a people-centred approach.
• Commitment to staff wellbeing and high-quality support.
• Strong organisational and communication skills with ability to prioritise.
• Capability to build effective relationships with external partners and commissioners.
• Commitment to compassionate, trauma-informed practice.

Responsibilities

• Lead a frontline team supporting people experiencing homelessness to maintain accommodation.
• Promote compassionate, inclusive and collaborative working across the team.
• Support staff wellbeing and foster positive team relationships.
• Deliver coordinated support with partners to promote housing security.

Skills

Leadership

Staff wellbeing

Communication

Trauma-informed practice

Job description

Southdown’s Exempt Temporary Accommodation with Support (ETAS) service in Brighton and Hove is hiring a Team Manager to lead a frontline team supporting residents to maintain accommodation and progress toward housing security.

You’ll work with partners and commissioners to deliver coordinated, trauma-informed support, focus on service quality and measurable outcomes, and promote staff wellbeing within a values-led, compassionate culture.