Temporary Accommodation Placements Lead

Homeless Link; Brighton; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Health cost cash-back

Interest-free loans

Easit Network discounts

Blue Light card

Counselling service

25 days holiday plus bank holidays

Manager on call allowance

Job summary

Homeless Link in Brighton and Hove is seeking a Housing Nominations and Placement Lead to coordinate nominations across the ETAS pathway and match residents to suitable temporary accommodation. You will assess housing need, risk and safeguarding, coordinating placements with councils, providers and partners.

The role requires strong coordination skills, experience in housing or homelessness services, and a commitment to trauma-informed practice. DBS check will be provided by the employer.

Qualifications

• Experience in housing, homelessness or supported housing services, including assessing referrals and coordinating placements or allocations.

Responsibilities

• Lead the coordination of nominations across the ETAS pathway and assess housing need, risk, safeguarding and support requirements to coordinate placements.
• Work closely with councils, housing providers and partner agencies to resolve placement issues and advise on nominations and allocation processes.
• Maintain accurate records, monitor placement and occupancy performance and contribute to pathway improvements.

Job description

Hours: 37 per week

What you’ll be doing:

Are you passionate about helping people experiencing homelessness access safe, appropriate accommodation? Do you have the housing knowledge and coordination skills to help match people with accommodation that meets their needs?

This role (known internally as Housing Nominations and Placement Lead) is part of our Exempt Temporary Accommodation with Support (ETAS) team in Brighton and Hove, co-located with Brighton & Hove City Council and working closely with other service providers. Guided by Southdown’s values, we work compassionately, inclusively and collaboratively to provide safe, appropriate and sustainable temporary accommodation where residents feel secure, respected and supported to move forward.

You’ll lead the coordination of nominations across the ETAS pathway. Assessing housing need, risk, safeguarding and support requirements, you’ll make and coordinate placements to help people access appropriate accommodation.

Working closely with council colleagues, housing providers and partner agencies, you’ll resolve placement issues and provide clear advice on nominations and allocation processes. You’ll also maintain accurate records, monitor placement and occupancy performance, and help improve how the pathway works. Throughout your work, you’ll uphold Southdown’s values and support trauma-informed practice and a psychologically informed approach to nominations and placements.

We welcome applications from people with relevant experience across housing, homelessness and supported accommodation services, including roles such as Housing Team Manager, Allocations Officer, Temporary Accommodation Officer, Housing Options Officer or Placement Coordinator or those who can demonstrate transferable skills in assessing referrals and coordinating placements.

Perks and benefits:

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays.
• Manager on call allowance

Key Responsibilities

What you’ll need for the role:

• Experience in housing, homelessness or supported housing services, including assessing referrals and coordinating placements or allocations.
• An understanding of housing pathways and homelessness legislation, with the ability to consider housing need, risk, safeguarding and support requirements when making recommendations.
• Strong communication and partnership-working skills, with the ability to work collaboratively with councils, housing providers and other agencies.
• Good organisation and record-keeping skills, including the ability to prioritise referrals, maintain accurate information and handle confidential data appropriately.
• A commitment to compassionate, inclusive and values-led working.
• A Standard Disclosure and Barring Service (DBS) check, which will be paid for by Southdown

What would be nice:

• Knowledge of housing pathways and multi-agency working arrangements in Brighton & Hove.
• Experience of monitoring occupancy, vacancies or placement outcomes and using information to improve services.
• Experience of improving referral, nominations or allocation processes.

Training:

Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.