Frontline Homeless Prevention Caseworker

Cornwall Council Jobs and Careers; Truro; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Hybrid working arrangement

Flexible working options

Job summary

Cornwall Council is seeking a dedicated housing options officer to join the Homeless Prevention Service in Cornwall. The role involves caseload management, assessing duties under homelessness legislation, and working with applicants to prevent homelessness.

The position is customer-facing and requires an enhanced DBS check and a flexible hybrid working pattern across Cornwall. You will collaborate with social care, probation, and health services, negotiate with landlords, and maintain

Qualifications

• Knowledge of housing and homelessness legislation is essential
• Strong communication skills and empathy are required for client-facing work
• Ability to manage a busy caseload and meet statutory deadlines
• Teamwork with multi-agency partners and stakeholders is important
• IT proficiency including Microsoft Office and case management systems

Responsibilities

• Casework management for individuals and families at risk of homelessness
• Assess statutory duties under Housing Act 1996 and Homelessness Reduction Act 2017
• Provide crisis support and liaise with partner agencies to prevent homelessness
• Collaborate with social care, probation, health, and housing providers
• Negotiate with landlords and housing providers to resolve issues and secure accommodation
• Maintain accurate records, prepare reports, and meet deadlines

Job description

Cornwall Council is seeking a dedicated housing options officer to join the Homeless Prevention Service in Cornwall. The role involves caseload management, assessing duties under homelessness legislation, and working with applicants to prevent homelessness.

The position is customer-facing and requires an enhanced DBS check and a flexible hybrid working pattern across Cornwall. You will collaborate with social care, probation, and health services, negotiate with landlords, and maintain