Frontline Guest Experience Coordinator (Hiring Immediately)

JR United Kingdom; Cardiff; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a leading restaurant chain as a Junior Front of House Manager in Cardiff. You'll create a positive environment for guests and your team, while coaching them to reach their potential. Enjoy flexible hours, biweekly pay, and a range of perks including free meals and a family-friendly policy.

Benefits

Biweekly pay plus a share of tips

Access to earnings before payday

Flexible hours

Free food on shift

50% off outside of work

26 weeks full pay + 13 weeks half pay for parents

Pension schemes

Holiday allowance

Gym memberships

Qualifications

• Passionate about supporting your team and maintaining high standards.
• Understanding of managing labor and rotas.

Responsibilities

• Support in coaching and developing your team.
• Own your shifts to drive performance and ensure excellent service.

Skills

Team Support

High Standards

Coaching

Performance Recognition

Job description

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Frontline Guest Experience Coordinator (Hiring Immediately), Cardiff

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Client:

wagamama

Location:

Cardiff, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

Junior Front of House Manager | Full Time

At Wagamama, with over 165 restaurants in the UK and Ireland, we celebrate individuality and value personality over perfection — we call it "be you, be Wagamama." We are looking for a junior front of house manager to join us on our journey to nourish both body and soul.

The role |

As a junior front of house manager, you will be a growing leader passionate about creating a positive environment for our guests and your team. You will support in coaching and developing your team to reach their potential, own your shifts to drive performance, and ensure excellent service.

If you...

• Are passionate about supporting your team and maintaining high standards
• Are ready to run shifts, plan schedules to ensure proper coverage, and enjoy working with and coaching your team
• Have an understanding of managing labor and rotas, and are eager to learn about financial performance
• Are skilled at recognizing great performance and celebrating it with your team

We’d love to hear from you

What’s in it for you |

• Biweekly pay plus a share of tips
• Access up to 30% of your earnings before payday with Wagestream
• Flexible hours to support your side hustle
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• An industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Be the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide "Love Above the Door" legend through our national recognition program

In addition, we offer pension schemes, holiday allowance, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

*100% of tips go to our teams. Tips vary by restaurant and are at guests' discretion; they are not considered wages.