Frontline Food Associate - Fast-Paced & Customer-Driven

Marks & Spencer Group; Pudsey; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section to be at the frontline of a fast-moving retailer. You will deliver five-star service at pace, helping customers with knowledge of our Food range and using Sparks App and store devices to assist shoppers.

You’ll be a resilient, team-focused ambassador who thrives under pressure, supports colleagues, and adapts to varying demands across the store to drive growth in sales.

Qualifications

• Excellent customer service skills.
• Ability to stay calm under pressure in a busy store.
• Willingness to learn product knowledge and advise customers.

Responsibilities

• Assist customers in the Food section and provide friendly, efficient service.
• Maintain shelves and stock levels during shifts.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Skills

Customer service

Cash handling

Point of sale

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section to be at the frontline of a fast-moving retailer. You will deliver five-star service at pace, helping customers with knowledge of our Food range and using Sparks App and store devices to assist shoppers.

You’ll be a resilient, team-focused ambassador who thrives under pressure, supports colleagues, and adapts to varying demands across the store to drive growth in sales.