Frontline Food Assistant – Fast-Paced, Flexible Hours

Marks & Spencer Plc; Belfast City District, Antrim; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and confidently recommending new products to customers.

Roles emphasize teamwork, resilience, and a willingness to work in a fast-paced environment including evenings and weekends. You will use Sparks App and in-store devices to enhance the shopping experience.

Qualifications

• Experience delivering five-star service in a fast-paced environment.
• Ability to communicate clearly and assist customers across store sections.
• Comfort with using digital tools to enhance the shopper experience.

Responsibilities

• Assist customers on the shop floor with knowledge of Food products.
• Sell and upsell products to meet customer and store targets.
• Fill shelves and support throughout the store during shifts.
• Utilise Sparks App and in-store devices to improve customer service.
• Work as part of a dynamic, high-energy team to drive sales.

Skills

Customer service

Sales

Digital literacy

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service and confidently recommending new products to customers.

Roles emphasize teamwork, resilience, and a willingness to work in a fast-paced environment including evenings and weekends. You will use Sparks App and in-store devices to enhance the shopping experience.