Frontline Digital Transformation Coordinator

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 32,000 - 46,000; Full time

Job summary

Cardiff Council in Cardiff is seeking a Digital & Transformation Co-ordinator to coordinate a range of digital and service improvement projects across Frontline Services. You'll work with managers, ICT colleagues and suppliers to identify opportunities, analyse business needs and deliver practical solutions, with a focus on benefits realisation and continuous improvement.

Experience with Microsoft 365 and strong communication across levels is essential; this is a full‑time permanent role within

Qualifications

• Experience coordinating projects and delivering service improvements.
• Ability to interpret business needs and translate into practical solutions.
• Strong analytical and organisational skills with clear reporting.

Responsibilities

• Coordinate and deliver a range of digital and service improvement projects across Frontline Services.
• Collaborate with managers, ICT, and suppliers to implement digital solutions.
• Produce reports, recommendations and project documentation for senior managers.

Skills

Project coordination

Stakeholder management

Analytical skills

Microsoft 365

Tools

Microsoft 365

Job description

Cardiff Council in Cardiff is seeking a Digital & Transformation Co-ordinator to coordinate a range of digital and service improvement projects across Frontline Services. You'll work with managers, ICT colleagues and suppliers to identify opportunities, analyse business needs and deliver practical solutions, with a focus on benefits realisation and continuous improvement.

Experience with Microsoft 365 and strong communication across levels is essential; this is a full‑time permanent role within