Frontline Benefits, Housing & Debt Advisor

The YOU Trust; Portsmouth; Vor Ort; GBP 27.000 - 33.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Enhanced annual leave

Matched pension scheme

Training and apprenticeships

Employee assistance programme

Equipment and supplies

Zusammenfassung

The You Trust in Portsmouth is seeking a Benefits, Housing & Debt Advisor (Front Line Advisor) to support residents with social welfare matters. The role requires a specialist knowledge in at least one area of debt, housing, welfare benefits or employment law, with strong listening and communication skills.

Working hours align with Advice Portsmouth open times; this permanent, full-time position offers a supportive environment with ongoing training and development opportunities within a caring

Qualifikationen

• Good all-round legal knowledge with debt, housing, welfare benefits or employment law focus.
• Ability to listen to clients and identify solutions they can implement themselves.
• Positive, flexible in approach and reflective in practice.

Aufgaben

• Provide advice across social welfare matters to Portsmouth residents.
• Be a specialist in at least one area (debt, welfare benefits, housing or employment law).
• Support clients and help them understand and address their problems.

Kenntnisse

Legal knowledge

Debt/housing/welfare benefits or -

Communication skills

Jobbeschreibung

The You Trust in Portsmouth is seeking a Benefits, Housing & Debt Advisor (Front Line Advisor) to support residents with social welfare matters. The role requires a specialist knowledge in at least one area of debt, housing, welfare benefits or employment law, with strong listening and communication skills.

Working hours align with Advice Portsmouth open times; this permanent, full-time position offers a supportive environment with ongoing training and development opportunities within a caring