Front-Office Trading Applications Support Analyst

Orla Rose Associates; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Orla Rose Associates in London is seeking an experienced Trade Application Support Analyst to join our technology team on the trading floor. This hands-on, front-office role focuses on supporting Fidessa and Bloomberg, managing FIX connectivity, and keeping the trading environment running smoothly.

You will work closely with traders and brokers to resolve issues quickly, provide desktop and infrastructure support across the floor, and monitor market connectivity across CME, ICE and Eurex.

Qualifications

• Strong hands-on Fidessa experience in a support/operational environment.
• Good working knowledge of Bloomberg Terminal.
• Working knowledge of FIX protocol and order-flow troubleshooting.
• Understanding of the trade lifecycle across front and back office.

Responsibilities

• Provide 1st and 2nd-line support for front-office trading applications
• Support Fidessa order management, execution workflows and connectivity
• Troubleshoot rejected/stuck orders and investigate order-flow issues
• Administer and support the Bloomberg Terminal estate
• Support listed derivatives trading across CME, ICE and Eurex
• Troubleshoot FIX connectivity, messages, logs, session drops and rejects
• Monitor exchange, counterparty and market-data connectivity
• Investigate trade breaks across front and back-office systems
• Work directly with traders, brokers, exchanges and technology vendors
• Provide wider desktop and infrastructure support across the trading floor

Skills

Fidessa

Bloomberg Terminal

FIX protocol

Trade lifecycle

IT knowledge

Trading floor

Tools

Microsoft Windows

Networking

Job description

Orla Rose Associates in London is seeking an experienced Trade Application Support Analyst to join our technology team on the trading floor. This hands-on, front-office role focuses on supporting Fidessa and Bloomberg, managing FIX connectivity, and keeping the trading environment running smoothly.

You will work closely with traders and brokers to resolve issues quickly, provide desktop and infrastructure support across the floor, and monitor market connectivity across CME, ICE and Eurex.