Front Office Supervisor: Lead Guest Experience

Radisson Hotel Group; Leeds; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hotel discounts

Team member rates

Friends & family discounts

Breakfast discounts

Job summary

Radisson Hotel Group is seeking a Front Office Supervisor to join our vibrant team in Leeds. You will supervise the front office team and lead by example to deliver guest journeys at the highest level, using a friendly, Yes I Can attitude.

Experience in a similar position is beneficial but not essential. We value patience, empathy, strong verbal communication, and the ability to work as part of a team to ensure guest satisfaction.

Qualifications

• Experience in a similar position is beneficial but not essential.
• Strong verbal communication skills.
• Ability to work as part of a team to ensure guest satisfaction.

Responsibilities

• Supervise front office team and lead by example.
• Ensure all aspects of the guest journey are delivered to the highest level.
• Deliver exceptional guest service with patience and empathy.

Job description

Radisson Hotel Group is seeking a Front Office Supervisor to join our vibrant team in Leeds. You will supervise the front office team and lead by example to deliver guest journeys at the highest level, using a friendly, Yes I Can attitude.

Experience in a similar position is beneficial but not essential. We value patience, empathy, strong verbal communication, and the ability to work as part of a team to ensure guest satisfaction.