Front Office Specialist – Patient Access & Billing

Holston Medical Group; West of England; On-site; GBP 16,000 - 21,000; Full time

Job summary

Holston Medical Group in the United States is seeking a Front Office I to greet patients, manage check-ins, handle payments and schedule follow-up visits. You will support clinic operations with a friendly, professional approach.

The role requires 1-2 years in a medical office or customer service, high school diploma, and strong cash handling and data entry skills. HIPAA compliance and excellent customer service are essential.

Qualifications

• High School diploma or equivalent.
• 1-2 years’ experience in a medical office or customer service.
• Proven success asking for payment, making change, and balancing a cash drawer.
• Working knowledge of managed care and overall understanding of HMO’s and PPO’s, preferred.
• Excellent customer service skills is a must.

Responsibilities

• Greet patients and visitors with a warm welcome.
• Check in/check out patients and collect payments.
• Schedule follow-up appointments and balance daily transactions.
• Verify insurance eligibility and data entry.
• Provide HIPAA information and assist with forms.

Skills

Customer service

Cash handling

Office software

HIPAA knowledge

Education

High School diploma

Tools

EMR

Job description

Holston Medical Group in the United States is seeking a Front Office I to greet patients, manage check-ins, handle payments and schedule follow-up visits. You will support clinic operations with a friendly, professional approach.

The role requires 1-2 years in a medical office or customer service, high school diploma, and strong cash handling and data entry skills. HIPAA compliance and excellent customer service are essential.