Front Office Manager – Guest Experience (Flexible Shifts)

Valor Hospitality; Glasgow; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Career training apprenticeships

Job summary

Hilton Garden Inn Glasgow is seeking a Front Office Manager with a proven track record in driving standards and delivering an exceptional guest experience. You will lead the front office team, building a high-performing department and setting clear targets to enhance guest satisfaction.

The role requires flexibility across shifts, including evenings and weekends, with 40 hours per week. Company-sponsored career training and apprenticeships are available to support your development.

Responsibilities

• Front Office Manager will lead the front office team and build a high-performing team across the division.
• Monitor guest satisfaction and set departmental targets and objectives.
• Oversee a flexible shift pattern across 7 days a week, including evenings and weekends.

Job description

Hilton Garden Inn Glasgow is seeking a Front Office Manager with a proven track record in driving standards and delivering an exceptional guest experience. You will lead the front office team, building a high-performing department and setting clear targets to enhance guest satisfaction.

The role requires flexibility across shifts, including evenings and weekends, with 40 hours per week. Company-sponsored career training and apprenticeships are available to support your development.