Front of House- Youth Host

Thrive Careers Hub; Liverpool; On-site; Full time

Job summary

Join a leading initiative dedicated to transforming young lives through employment support. Thrive Careers Hub is seeking a Coffee Shop Youth Host to welcome young people, provide refreshments, and engage in essential support activities that help them achieve their potential. With a focus on interpersonal skills and digital literacy, you will play a pivotal role in creating a welcoming environment for care leavers and young people in the Liverpool area.

Qualifications

• Passionate about empowering young people.
• Excellent verbal and non-verbal communication skills.
• Effective time management and organization skills.

Responsibilities

• Welcoming young people and completing necessary sign-in forms.
• Providing refreshments and maintaining cleanliness in the coffee shop area.
• Supporting digital navigation for educational or job-related research.

Skills

Passionate about helping young people

Computer literate

Excellent interpersonal skills

Highly organized

Ability to manage own time

Tools

Microsoft applications

Social media platforms

Job description

Want to change a young person's life with a coffee? Join the Thrive team!

Thrive

Thrive looks and feels like a coffee shop, but it is a dedicated safe space for care leavers and young people furthest from the job market to meet with the adults who care for them, including support workers and social workers.

Thrive partners with employers and organisations across the Liverpool City Region to ensure young people can access the wrap-around support they need to live happy, safe, and fulfilling lives.

Young people aged 18-24 can choose to attend Thrive as an alternative to their local job centre, receiving 1:2:1 intensive employability support from our dedicated team.

Thrive Objectives

• Provide a safe, warm, and welcoming environment where care leavers can meet with the adults who care for them
• Connect young people with the organisations and services they need to live happy, safe, and fulfilling lives
• Provide 1:2:1 intensive employability support
• Provide information about careers for young people aged 16–24 in receipt of Universal Credit and/or in the care system
• Build relationships across the City Region to ensure young people attending Thrive have access to services and opportunities

The Role

Thrive is seeking a Coffee Shop Youth Host. The role is a blended position involving welcoming young people into our space while helping the team meet the organisation's wider objectives.

Responsibilities include welcoming visitors, completing sign-in and monitoring forms, providing refreshments, and maintaining the coffee shop area, including cleaning the coffee machine, cups, etc.

Additional duties include supporting the team with Thrive inductions, providing digital support to 16-17-year-olds by helping them navigate the internet for research related to their educational or job goals, and supporting social media posts.

If you enjoy being in the mix of things, then this role is for you!

Hours: 35 hours per week

Wage: Real Living Wage (£12.60 per hour)

Location: Liverpool City Centre

Essential Skills

• Passionate about helping young people reach their full potential
• Computer literate, able to use Microsoft applications and social media platforms
• Excellent interpersonal skills, including verbal, listening, written, and non-verbal communication
• Highly organized
• Committed to being part of a small team, listening to ideas and feedback, and acting on relevant suggestions
• Ability to manage your own time independently
• Willing to undertake learning and development

To apply, please submit your CV.