Casual External Venue Hosts

LFC Foundation; Liverpool; On-site; GBP 10,000 - 40,000; Part time

Job summary

Liverpool Football Club is seeking Casual Hospitality Hosts for match days at various venues. The role involves welcoming guests, ensuring smooth transitions to seating, and providing excellent customer service. Candidates should possess strong communication skills and previous experience in a customer-facing role, with a commitment to inclusivity and diversity.

Qualifications

• Excellent communication and customer service skills required.
• Previous front-of-house experience preferred.
• Ability to start at least 7 hours prior to kick-off.

Responsibilities

• Greeting and welcoming match day guests.
• Directing guests to their tables and checking tickets.
• Assisting with guest inquiries during service.

Skills

Communication

Customer Service

Job description

About The Role

Liverpool Football Club is currently recruiting Casual Hospitality Hosts for our external venues on match days throughout the season. As a Casual Hospitality Host, you'll be the first point of contact for our guests at various off-site venues, including hotels and restaurants.

What will you be doing in the role?

1. Greeting and welcoming match day guests with warmth and professionalism.
2. Directing and escorting guests to their tables.
3. Checking tickets and ensuring smooth transitions to seating.
4. Assisting with guest inquiries and alerting management to any issues during service.

We Are Looking For People Who

1. Have excellent communication and customer service skills.
2. Are comfortable interacting with guests in a friendly yet professional manner.
3. Have previous front-of-house experience or a similar customer-facing role.
4. Can start at least 7 hours prior to kick-off due to the nature of the role.
5. Are over 18, due to the nature of the role.

A strict dress code applies (all uniform will be provided).

Successful candidates may also have the opportunity to take on additional Casual Host roles based at Anfield Stadium if the external venues are not in use.

Position Details

This is a casual contract position, working variable hours across the week including evenings and weekends.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity, and inclusion. We are proud of our achievements in this area, including maintaining the Premier League Equality Standard Advanced Level, being a founding signatory of the Football Association’s Football Leadership Diversity Code, and being recognized as a leader in this area both on and off the pitch. We are dedicated to increasing the diversity of our team and creating an inclusive workplace for all. If you share our passion for inclusivity, we want to hear from you.

Apply now to join our team!