Front of House: Weekend & Event Visitor Services

Royal Horticultural Society; Hyde; On-site; GBP 12,000 - 17,000; Part time

Job summary

Royal Horticultural Society at Hyde Hall invites applicants for a Casual Visitor Services Assistant position. You will greet visitors, provide information, and ensure a welcoming experience while promoting RHS membership. The role emphasizes customer service excellence in a busy garden environment.

This casual role mainly covers weekends, Bank Holidays and some weekdays, with a regular monthly commitment. You will engage with the public and contribute to a positive visitor experience at RHS

Qualifications

• Experience delivering friendly, helpful customer service in a public setting.
• Ability to communicate clearly with diverse visitors and members.
• Confidence in promoting membership to non-members.

Responsibilities

• Greet visitors to RHS Garden Hyde Hall and provide information.
• Deliver first-class customer service and support to all visitors.
• Promote and sell RHS membership to visitors when appropriate.
• Work mainly on weekends, Bank Holidays and some weekdays with regular commitment.

Skills

Customer service

Communication

Sales awareness

Job description

Royal Horticultural Society at Hyde Hall invites applicants for a Casual Visitor Services Assistant position. You will greet visitors, provide information, and ensure a welcoming experience while promoting RHS membership. The role emphasizes customer service excellence in a busy garden environment.

This casual role mainly covers weekends, Bank Holidays and some weekdays, with a regular monthly commitment. You will engage with the public and contribute to a positive visitor experience at RHS