Front-of-House Waiter: Guest Experience & Service Pro

Ottolenghi; Cherwell District; In loco; GBP 14.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff meals

Staff discount

Health plan (HSF) and GP helpline

Refer a Friend £500

Development opportunities

Birthday treat

Descrizione del lavoro

Ottolenghi is seeking a friendly front-of-house team member to welcome guests, take orders, and ensure a warm dining experience at our Bicester Village location. You’ll work with kitchen and bar teams to deliver accurate service and maintain a calm dining room during peak hours.

The role suits someone with waiter experience, a love for food and guest care, and strong communication. You’ll join a collaborative, creativity‑driven team that values hospitality and guest delight.

Competenze

• Previous experience as a waiter or in front-of-house hospitality.
• A genuine passion for food, drink, and guest experience.
• A warm, confident communicator who thrives in a team.

Mansioni

• Welcome and seat guests, ensuring they feel looked after from arrival.
• Take food and drink orders accurately and with knowledge of the menu.
• Serve food and beverages with care, attention to detail, and good timing.
• Build rapport with guests and respond to their needs proactively.
• Maintain the dining room to a high standard throughout service.
• Collaborate with kitchen and bar teams to ensure smooth service flow.
• Handle guest queries and feedback with professionalism and warmth.
• Support the wider front-of-house team and pitch in wherever needed.

Conoscenze

Front-of-house

Guest service

Communication

Teamwork

Multitasking

IT systems

Strumenti

POS systems

Descrizione del lavoro

Ottolenghi is seeking a friendly front-of-house team member to welcome guests, take orders, and ensure a warm dining experience at our Bicester Village location. You’ll work with kitchen and bar teams to deliver accurate service and maintain a calm dining room during peak hours.

The role suits someone with waiter experience, a love for food and guest care, and strong communication. You’ll join a collaborative, creativity‑driven team that values hospitality and guest delight.