Front of House Team Member - Live In

TN United Kingdom; Ambleside; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dynamic team in a stunning lakeside setting! As a Front of House Team Member, you'll be the first smile guests see, ensuring their experience is warm and memorable. With a focus on exceptional customer service, you'll thrive in a fast-paced environment, creating a lively atmosphere that guests love. Enjoy great perks like paid breaks, discounts, and a supportive development program. If you have a passion for hospitality and want to be part of an award-winning team, this is the perfect opportunity for you!

Benefits

Extra paid holiday for birthdays

50% off food at any of our Inns

£1 stay during January, February, and March

1/3 off room bookings all year round

£50 on same day bookings

15% off bed and breakfast for loved ones

24/7 confidential support

Tips (Tronc)

Employee Assistance Programme

Give-inn back scheme

Qualifications

• Passion for hospitality and customer service.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet guests and ensure a warm welcome.
• Take orders and serve food and drinks.

Skills

Customer Service

Teamwork

Communication

Education

High School Diploma

Job description

Social network you want to login/join with:

Front of House Team Member - Live In, Ambleside

Client:

Cumbria and Lancashire

Location:

Ambleside, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

62fc3384fe74

Job Views:

6

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

1. Celebrate your birthday with an extra paid holiday.
2. Build your future with support from our Lead-Inn development program.
3. Take the time you need to rest and recharge; Paid Breaks are on us.
4. Enjoy 50% off food at any of our Inns.
5. Relax with a stay at any of our Inns during January, February, and March for just £1.
6. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
7. Experience a spontaneous trip away with £50 on same day bookings.
8. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
9. 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
10. Tronc (…that’s tips to me and you).
11. Contribute to a company that gives back through our Give-inn back scheme.
12. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

Set in an idyllic lakeside location, The Wateredge Inn in Ambleside boasts one of the most stunning settings in the Lake District. Its beer garden, right on the shores of Lake Windermere, offers breath-taking views of the water and surrounding landscape, providing the perfect spot to relax and enjoy the natural beauty of the area.

You’ll Fit Right Inn

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.

Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!

If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…

This role allowed Megan to explore a new location. Watch Megan's video to learn more about our front-of-house roles: here.

This role comes with the added benefit of colleague accommodation – click the link to learn more: here.

*Age-related pay rates apply for Under 21s.*