Front of House Team Member - Great Local Pubs

Stonegate Company Ltd.; Ockbrook; Sur place; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

25% staff discount

High Street discounts

VIP pub access

Hotel discounts

Flexible working

Retail discounts

Dental insurance

Early wage access

Résumé du poste

Queens Head, part of Stonegate Group, is seeking Front of House Team Members to join our welcoming pub team. You’ll join a supportive group, learn on the job, and help deliver great food and drinks as part of a friendly guest experience.

No two shifts are the same here: you’ll connect with guests, recommend items, maintain a clean, safe environment, and enjoy flexible working with staff discounts across our managed pubs.

Qualifications

• Good communication and teamwork skills.
• Ability to engage guests and make recommendations.
• Commitment to cleanliness and safety standards.

Responsabilités

• Help prepare and serve our delicious food and drinks at Queens Head.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

Connaissances

Teamwork

Customer service

Description du poste

Location - Queens Head

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At Queens Head, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at Queens Head.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Queens Head is a friendly venue offering delicious food, great drinks, and unforgettable experiences. We are able to host any occasion, including lunch, dinner visits, birthdays, and all other special occasions for all kinds of guests.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Queens Head directly.