Front of House Team Member

Great Local Pubs - Stonegate Group; Ockbrook; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

25% off food and drink

Stonegate Xtra Rewards discounts

VIP entry to pubs and bars

Flexible working

David Lloyd and PureGym discounts

Dental insurance

Stream – Earned wages access

Job summary

Queens Head is looking for Front of House Team Members to join Stonegate Group’s pub family. You’ll be part of a welcoming team, delivering warm hospitality, serving food and drinks, and helping create a memorable guest experience in a lively village pub.

We provide full training and ongoing support, with flexible working patterns and benefits through a leading operator of pubs. Join us at Queens Head to enjoy great drinks, delicious meals, and a friendly team, where every shift brings new

Responsibilities

• Help prepare and serve our delicious food and drinks at Queens Head.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

Job description

Location - Queens Head

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At Queens Head, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at Queens Head.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Queens Head is a friendly venue offering delicious food, great drinks, and unforgettable experiences. We are able to host any occasion, including lunch, dinner visits, birthdays, and all other special occasions for all kinds of guests.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Queens Head directly.