Front of House Team Member (Bank)

Nuffield Health; Northampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a leading healthcare charity as a Front of House Team Member in Northampton. This role is pivotal in creating a welcoming environment for members and visitors, showcasing your exceptional customer service skills. You'll thrive in a dynamic setting, where your ability to communicate effectively and multi-task will shine. With a flexible schedule and a supportive team, you'll contribute to a mission that prioritizes health and well-being. Enjoy a range of benefits, including private healthcare and gym membership, while making a positive impact in your community. Your journey toward a fulfilling career starts here!

Benefits

Free Private Healthcare

Gym Membership

Cycle to Work Scheme

Qualifications

• Previous experience in a busy customer-facing role is essential.
• Ability to work various shift patterns including weekends.

Responsibilities

• Support the smooth running of reception and café areas.
• Provide exceptional customer service and a warm welcome.

Skills

Customer Service

Communication Skills

Basic Computer Skills

Multi-tasking

Flexibility

Tools

Microsoft Word

Microsoft Excel

Job description

Front of House Team Member (Bank)

Location: Northampton | Contract: Bank Front of House | Type: Ad hoc

Salary: £12.01 per hour

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.

As a Front of House Team Member at our Northampton Gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel. You will be able to work well under pressure and be able to multi-task.

As a Member of the Front of House Team, you will:

• Support the smooth running of our reception and café areas.
• Help us create a friendly, relaxing and professional environment.
• Provide exceptional and efficient customer service to everyone who visits our club.
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued.
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks.

What we need from you:

• Be able to work various shift patterns across the week - 6am-2pm/2pm-10pm weekdays and be able to work occasional weekend shifts 7.30am-3.30pm/12noon to 8pm Saturday and Sunday.
• Previous experience in a busy customer facing role.
• Must be flexible to work variable hours a week up to 32 hours.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early. It’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

About Us

Nuffield Health is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit.

We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services.

As a charity, we invest all our income back into our services, in pioneering improvements in care, and importantly, we invest in our flagship programmes, which help people who could not normally afford or access our services.

It’s all part of our mission to give everyone the care they need and to build a healthier nation.