Front of House Supervisor - New Opening - Hitchin

Lounge Café Bars; Hitchin; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading restaurant group is seeking a Front of House Supervisor for their new opening in Hitchin. This role involves leading a vibrant team to ensure exceptional customer experiences and efficient service. With a focus on hospitality, you will oversee daily operations, drive team motivation, and create a welcoming atmosphere for guests.

Benefits

Tips shared equally among team

Paid breaks

Staff food on every shift

50% discount on food from day one

28 days holiday pro rata

Christmas and Boxing Day off

Company pension scheme

Qualifications

• Experience in a bar environment with food and drink preparation.
• Good communication skills and ability to build rapport.
• Natural talent and passion for hospitality.

Responsibilities

• Support management in maintaining operational standards.
• Lead the front of house team during busy shifts.
• Ensure a high level of customer satisfaction.

Skills

Hospitality

Team Leadership

Attention to Detail

Communication

Job description

Front of House Supervisor - New Opening - Hitchin

Join to apply for the Front of House Supervisor - New Opening - Hitchin role at Lounge Café Bars

Front of House Supervisor - New Opening - Hitchin

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This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.

Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!

It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.

The Good Stuff

• Tips shared equally across the team, based on hours worked
• Paid breaks
• Staff food on every shift, regardless of hours worked
• 50% discount on food in all of three brands from day one
• 28 days holiday (inclusive of Bank Holidays) pro rata
• Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
• Christmas and Boxing Day off!
• The best staff party - Loungefest
• Emotional and practical support via the Licenced Trade Charity
• Power over your pay with Wagestream
• Company pension scheme
• Long service awards
• Great opportunity for personal development and career progression in a fast-growing business
  
  

What You'll Bring

• You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
• You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
• A natural talent and passion for hospitality.
• Extremely driven and relentless at overcoming challenges or obstacles.
• Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
• Good communication skills with the ability to build rapport and trust.
• Self--motivator working at pace with limited supervision whilst adhering to pressure and timescales.
• Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
  
  

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Restaurants

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