Front of House Team Member (Bank)

Nuffield Health; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A fitness and health club is looking for a Front of House Team Member in the City of London. This part-time position involves providing exceptional customer care and supporting reception and café operations. Ideal candidates should possess strong communication skills, be empathetic, and have basic computer skills. You will also need to swim well to cover Lifeguard breaks. This role offers flexible working hours and a supportive benefits package.

Benefits

Discounted gym membership

Access to Pension Scheme

Holiday in line with the Working Time Directive

Qualifications

• Excellent customer service skills with a friendly demeanor.
• Strong communication skills both face-to-face and over the phone.
• Basic computer skills including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service.
• Support the smooth running of reception and café areas.
• Help create a friendly and professional environment.

Skills

Customer service

Communication skills

Empathy

Basic computer skills (Word, Excel)

Swimming ability

Job description

Overview

Front of House Team Member
Nuffield Health Bloomsbury FWC | Reception | Bank | Part time

£12.82 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you. As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Benefits

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, access to our Pension Scheme and discounted gym membership at £25.00 a month.

Apply

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.