Front of House Team Member

The People's Pub - Stonegate Group; Lancaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking enthusiastic Front of House Team Members to join their vibrant pub team. This role focuses on delivering exceptional service, preparing delicious food and drinks, and creating a welcoming atmosphere for guests. With a strong emphasis on teamwork and customer connection, you'll play a vital role in enhancing the overall experience for patrons. Enjoy flexible working hours and a range of exciting perks, including discounts and rewards. If you thrive in a lively environment and are passionate about hospitality, this opportunity is perfect for you!

Benefits

25% off food and drink

Online benefits portal

VIP entry to Pubs and Bars

Hotel Discounts

Flexible working

Corporate Discount Rates

Healthcare

Discounted Dental Insurance

Early access to earned wages

Qualifications

• Ability to connect with the team and create a positive guest experience.
• Experience in food and drink service is a plus.

Responsibilities

• Prepare and serve food and drinks to guests.
• Maintain a clean and safe environment for guests and team members.
• Offer friendly recommendations to enhance guest experience.

Skills

Teamwork

Customer Service

Food Preparation

Communication

Job description

Location - Pendle Witch

Front of House Team Member

At Pendle Witch, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

1. Help prepare and serve our delicious food and drinks at Pendle Witch.
2. Offer friendly recommendations to enhance the guest experience.
3. Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Pendle Witch is the perfect local, with one of the best beer gardens in the heart of the city. The Pendle Witch has a high level of trade for both food and drink, attracting locals, shoppers, and workers, and has a strong student following. We have activities throughout the week, including a weekly quiz. With multiple TVs, we offer an amazing sports atmosphere, and a pool table brings a social feel.

What's in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
3. VIP entry to our Pubs and Bars.
4. Stonegate Hotel Discounts.
5. Flexible working.
6. David Lloyd Corporate Discount Rates.
7. Vitality Healthcare.
8. Discounted Dental Insurance.
9. Wagestream – Early access to your earned wages.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Pendle Witch directly.

Job Reference: SW1292132LanFOHTM