Front of House Team Member - Eden Street, Kingston Upon Thames

TN United Kingdom; Kingston upon Thames; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a Front of House Team Member at a leading casual dining establishment. This role offers the chance to provide exceptional guest experiences while working in a vibrant environment. You'll be instrumental in ensuring guest satisfaction through clear communication, a positive attitude, and a commitment to maintaining brand standards. With opportunities for growth and development, this position is perfect for those eager to advance their careers in the hospitality industry. Be part of a team that values excellence and creates memorable moments for every guest.

Qualifications

• Prioritize guest satisfaction in all tasks.
• Maintain a clean and smart appearance.

Responsibilities

• Support the team to deliver high-quality food and service.
• Assist guests with meal choices and upselling.

Skills

Clear communication

Attentive listening

Positive attitude

Guest care skills

Ability to adapt

Understanding of menu and allergens

Tools

POS system

Job description

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Front of House Team Member - Eden Street, Kingston Upon Thames, Kingston upon Thames

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Client:

Location:

Kingston upon Thames, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

f8356bf405ea

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Front of House Team Member - Eden Street, Kingston Upon Thames

Job Type: Full Time & Part Time Roles Available

German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. We focus on industry-leading service, exceptional food, and memorable guest experiences.

We are looking for team members who are eager to grow with us and share in our success. Your role will involve supporting the team to deliver high-quality food, outstanding guest care, and excellent service. You will be key in maintaining brand standards, working within a great team, and ensuring every guest leaves satisfied and eager to return.

Here is what you need:

• Prioritize guest satisfaction in all tasks.
• Maintain a positive “can do” attitude.
• Assist guests with meal and drink choices and upselling.
• Process orders through the POS system.
• Assist in food and beverage preparation and packing.
• Ensure food presentation looks appealing.
• Promote additional food items to enhance the guest experience and increase sales.
• Handle sales transactions, provide receipts, and deliver food.
• Greet guests warmly and genuinely.
• Handle telephone inquiries professionally.
• Assemble and package orders to brand standards.
• Keep guest areas clean, sanitary, and tidy.
• Ensure all orders are complete and ready for guests.
• Work according to brand standards and deliver exceptional guest service.

Key skills & knowledge needed for the job:

• Clear communication and attentive listening skills.
• Maintaining a clean and smart appearance.
• A positive and enthusiastic attitude.
• Cheerful, helpful, and excellent guest care skills.
• Ability to adapt to changing business levels with urgency.
• Understanding of the menu and allergens.
• Ability to follow instructions to meet brand standards (The GDK way).
• Ability to complete daily paperwork as per GDK standards.
• Willingness to be cross-trained in all areas of the kitchen and front counter.
• Commitment to exceptional guest service and standards.

Working for GDK offers a full career pathway with excellent progression opportunities.